Patient Service Representative

InSync Consulting Services

Mt Pleasant, SC, USA

Published: 6/14/2022

Healthcare

Full Time

Job Description

Patient Services Representative
Mount Pleasant, SC 29464
$18 per hour x 40 hours
Full-Time | Onsite

We are currently seeking a reliable and patient-focused Patient Services Representative to join our team in Mount Pleasant, SC. This is a great opportunity for someone with strong administrative and customer service experience in a medical setting who is passionate about providing excellent patient care.

Required Qualifications

High School Diploma or GED required
Minimum of 2 years of recent experience in an outpatient clinic or medical office
Experience with medical insurance, referrals, and benefit plans
Proficiency with CS-Link/Epic systems
Strong ability to read, understand, and follow detailed instructions
Excellent communication and interpersonal skills

Key Responsibilities

Serve as the primary point of contact for patients, both in person and over the phone
Greet patients and assist with questions, concerns, and issue resolution
Check patients in and out, collect co-payments, issue receipts, and reconcile payments
Verify and update patient demographics and insurance information in CS-Link/Epic
Schedule appointments and complete patient registrations
Process and track referrals and insurance authorizations
Manage patient and provider correspondence
Explain policies, procedures, and services clearly to patients
Maintain a clean and sanitized workspace following department guidelines

\nCompany Description

InSync is a national staffing firm specializing in education, healthcare, and non-clinical placements. InSync is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and a Disabled Veteran Business Enterprise (DVBE). These certifications reflect our commitment to accountability, regulatory compliance, and high standards of Service.