Job Description
Job DescriptionPosition Title: Senior Construction Technician
Union: IBEW 89
Last day for internals is 11/19/2025
$17.24 to $40.19 hourly DOE
Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid
sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are
delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by
mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT,
so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide
customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put
ourselves in their shoes and give them our full attention.
Empowering You: We empower our customers to choose the products that best meet their needs, and
we support our employees to implement solutions that elevate the experiences of our customers and
coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers –
and each other – better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a
corporation.
Job Summary
The Senior Construction Technician is responsible for initiating and building customer relationships, while
providing technical solutions through our products and services. As brand ambassadors of Ziply Fiber
within our communities, this position will bring excellent customer service and technical expertise to
resolve telecommunication issues.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee
and not intended to reflect all duties performed.
• Utilize test equipment to install products and isolate trouble effectively.
• Support, install, and repair company products by providing Ziply Fiber services.
• Install and maintain inside wiring for residential/business broadband (HSI/Video) service.
• Install Central Office and B-box junctions as required for broadband continuity, digital subscriber
carriers and associated broadband equipment, such as DSLAMS (Digital subscriber line access
multiplexer), Residential Gateways and HSI (High-Speed Interface) business class routers.
• Install wireless home networking equipment; will include FTTH (Fiber to the House).
• Use and understand automated Dispatch equipment (i.e., handheld terminals), read and
understand broadband service orders and trouble tickets, and the use of appropriate broadband
test equipment.
• Effectively use preventive maintenance program by rebuilding aerial/buried/underground cables.
• Effectively use Ziply Fiber’s internal programs and dispatch programs to complete assignments.
• Navigate web, set up Business/Residential computer(s) and demonstrate applications to
customers.
• Read and interpret Outside Plant drawings.
Qualifications:
• High school diploma or equivalent required.
• Experience with Fiber Optic construction and maintenance, transmission/noise isolation, sealed
plant repair and/or operation of all types of heavy equipment.
• Five (5) years of experience in telecommunications installation and maintenance is preferred.
• Additional equipment certification/licensing/experience is preferred (i.e., Nortel, DMS10,
ADTRAN, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain, Multiplexers, Seiscor/Pulsecom
S24DU/COT, Fiber, Optics, etc.)
• Demonstrated knowledge of all types of splicing activity, cable, and safety test equipment and/or
use of all types of cable construction equipment
• Basic AC/DC Theory
• Good safety record
• Knowledge in First Aid & CPR
• Possession of a valid CDL driver’s license is preferred.
• Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
• Must complete a pre-employment drug screening.
Knowledge, Skills, and Abilities:
• Ability to climb, work aloft, and in close spaces.
• Ability to remain calm in high stress situations and demonstrate good judgment.
• Ability to maintain strong communication with customers and different personalities.
• Active listening, decision making, and problem-solving skills.
• Ability to communicate effectively verbally and through written communication.
• Ability to Interpret a multitude of written, oral, and diagnostic form instructions over a short period
of time and be capable of executing those instructions with accuracy.
• Ability to read and understand road maps, discern street signs, and address numbers.
• Ability to understand and interpret outside plant prints/designs and symbols.
• Ability to use and proficiency of all equipment related to cable/fiber splicing.
• Ability to operate equipment to perform the essentials functions of the job (i.e. various splicing
tools, test equipment, telephone, computer/laptop, company vehicle, backhoe, cable plow,
megger, ohmmeter, pusher, 3M modular splicing unit, locator, DAVAR test equipment, line truck,
semi-truck, trailers, CSU and/or aerial devices, various hand/power, splicing and testing tools,
shovel and rake, transmission, noise and isolation equipment, attenuation test sets, OTDR, fusion
splicing and mechanical fiber splicing tools).
• Simple and complex mathematics skills.
• Ability to be unaffected by flashing lights and strobes.
• Ability to always maintain a professional manner and appearance.
• Ability to drive on behalf of the company in a safe and responsible manner.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available
for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining the physical condition necessary for bending,
stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or
move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision,
color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting with exposure to computer screens and requires extensive use of a
computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office
setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees
may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply
Fiber. In holding outside employment or self-employment, employees should ensure that participation
does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of
race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the
presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may
require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.