Job Description
Job Description
IDR is seeking a Workstation Technician to join one of our top clients in Rochester, Minnesota. This role is perfect for individuals who are passionate about technology and eager to contribute to a dynamic team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Workstation Technician: Collaborate with various support services to ensure seamless technical and equipment operations. Work closely with Workstation Support Services to manage hardware and software orders, ensuring they are received, configured, and installed efficiently. Serve as a technical liaison in the field, providing support and expertise as needed. Maintain confidentiality and deliver excellent customer service while working collaboratively with team members. Utilize ticket tracking software to document operations and manage workloads effectively.
Required Skills for Workstation Technician: High School Diploma and a valid driver's license. At least two years of experience in a related field, beyond just customer service. Strong organizational, written, and oral communication skills. Ability to understand and use computer-related terminology and evaluate customer requests for IT solutions. Physical capability to lift seventy-five pounds, distinguish colors, and perform tasks involving bending, stooping, and kneeling.
What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
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PandoLogic. Keywords: Help Desk Technician, Location: Rochester, MN - 55903 , PL: 600217566