Job Description
Job DescriptionDescription:
Location: Lone Star Dental Arts
Job Type: Full-time | In-Person
Department: Laboratory Administration
Reports To: Lab Manager / Practice Manager
Bring Your Skills: Keep Our Lab Running Smoothly, One Case at a Time
Are you an organized, detail-oriented professional who thrives on structure and clear communication? Do you enjoy being the person who keeps a busy operation on schedule? Lone Star Dental Arts is looking for an Administrative Assistant to support our laboratory team with case intake, workflow tracking, and coordination with our dental office partners.
This role does not involve any technical or production work. Instead, you will be the administrative backbone of our lab, making sure every case moves through the process on time and every dental office stays informed.
Why This Role Stands Out
- Central to Daily Operations: Your organization and follow-through keep cases on schedule and prevent bottlenecks before they start.
- Direct Impact on Client Relationships: Your communication with our dental office partners builds trust and keeps them confident in our turnaround times.
- Growth-Oriented Team: Join a lab that values reliability, clear communication, and steady process improvement.
- Comprehensive Benefits: INSERT (health/vision/life insurance, 401(k), paid time off, etc. as applicable)
How You Will Contribute
- Answer phone calls and respond to emails in a timely, professional manner.
- Receive and log incoming cases accurately and promptly.
- Organize and manage the laboratory case workflow from intake through completion.
- Track due dates and prioritize cases to keep production on schedule.
- Prepare and ship outgoing cases with care and accuracy.
- Maintain ongoing communication with our dental office partners regarding case status, timelines, and other administrative matters.
Who You Are
- The Organizer: You keep track of multiple moving pieces without losing sight of deadlines or details.
- The Communicator: You explain status updates clearly and professionally, whether by phone or email.
- The Reliable One: Dental offices and lab staff alike can count on you to follow through.
- The Problem Solver: When a case needs to be reprioritized, you know how to adjust the workflow without missing a beat.
Requirements:
Education & Qualifications
Required:
- High school diploma or equivalent.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Comfort with phone systems, email, and basic office software.
Preferred:
- Prior administrative experience in a dental, medical, or laboratory setting.
- Familiarity with case management or scheduling software.
- Experience coordinating with external clients or offices.
Compensation & Benefits
Retirement: 401(k) plan with company options
Health Coverage: Comprehensive medical, vision, and life insurance
Time Off: Paid time off and holidays
Environment: In-person role within a supportive laboratory team.
Join Us at Innovate32
We are a team dedicated to clinical excellence and exceptional patient experiences. When you join us, you become a key driver of our success, contributing your skills to a culture that values your reliability and professional standards. You will receive the training and resources necessary to thrive in this role.
Innovate32 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by federal, state, or local law.
Ready to bring order to our lab workflow?
If you are an organized, dependable Administrative Assistant eager to support a growing team, we want to hear from you. Apply now.