Medical Case Coordinator

Job Description

Job DescriptionResponsibilities:

• Serve as the primary point of contact for patients from intake through completion of care
  
  
• Schedule and manage patient appointments across clinic, surgery, and physical therapy departments
  
  
• Verify insurance coverage and obtain necessary authorizations
  
  
• Communicate with attorneys and other healthcare providers regarding patient cases
  
  
• Maintain accurate and timely documentation in the patient’s record
  
  
• Track case progress and ensure all necessary follow-ups are completed
  
  
• Provide exceptional customer service and support to patients and their families
  
  

Qualifications:

• Previous experience in a medical office or healthcare setting preferred
  
  
• Knowledge of insurance verification and authorization processes
  
  
• Strong communication and organizational skills
  
  
• Ability to multitask and manage cases efficiently
  
  
• Proficiency with medical office software and electronic health records