Medical Records Assistant

Job Description

Job Description

Join us as a Medical Records Assistant and help streamline the collection, verification, and organization of essential medical records!

Imedview

Imedview is a claims and litigation service partner with over 20 years of experience in the industry! Our expertise allows us to proudly service both legal and insurance professionals, nationally. With a passion for delivering outstanding customer service and building lasting client relationships, we’re growing fast.

We’re kicking off 2026 with momentum, actively hiring to expand our team for the new year. If you're ready to grow your career and be part of something impactful, now is the perfect time to join us!. While we offer remote flexibility, we are prioritizing applicants from New York (NY), New Jersey (NJ), Pennsylvania (PA), and Massachusetts (MA) to strengthen regional collaboration and client engagement. If you're looking to contribute to an exceptional team and thrive in a fast-paced, mission-driven company - we want to hear from you!

Why Join Us?

• 90%+ employee retention rate
• Grown from 10 to nearly 150 team members
• Voted a Great Place to Work six years in a row
• A strong culture of excellence, collaboration, and customer focus

Job Description (Including but not limited to):

The Medical Records Assistant (MRA) is responsible for managing, maintaining, and processing medical records with accuracy and confidentiality. A Medical Records Assistant’s key responsibility is to ensure that all required records, tailored to each expert’s specialty, are received on time to support physicians or experts for their appointments and other critical deadlines. In addition to core duties, the MRA will perform Quality Assurance (QA) checks to verify the completeness, accuracy, and integrity of all medical records before submission, including confirmation that all referenced body are correctly documented and aligned with the expert’s specialty and request. Additionally, they provide essential support to Medical Records Coordinators (MRCs), assisting with tasks and troubleshooting any record-related issues to maintain smooth operations.

Key Responsibilities & Accountabilities

• Work diligently from a task list, ensuring the timely completion of tasks to meet applicable deadlines and maintain a seamless workflow in medical records management
• Efficiently send compiled legal records to experts through a secure electronic link or hard copy, adapting to specific requirements as necessary, and send any additional records promptly when requested to ensure completeness and accuracy
• Taking a proactive approach with every service to ensure that all records have been received. If any records are missing, proactive communication with the defense must be initiated/followed up on to obtain the necessary documents
• QA checks to meticulously review legal documents to ensure that all body parts are accurately listed, verify patient name, Date of Birth (DOB), Date of Injury (DOI), and confirm that the information aligns with the expertise of the examiner conducting the examination

Daily Tasks

• Requesting records from Defense Counsel and reviewing them for accuracy
• Compile the combined files and promptly send it to the designated physicians and experts selected for the legal case, following secure electronic link protocols or providing hard copies as required
• Enter follow-up information, including any necessary updates or additional records, into the system for comprehensive recordkeeping
• Engage in professional and timely email communication with defense and experts, providing necessary updates, addressing inquiries, proactively obtaining any missing or additional records, and maintaining a clear and effective line of communication throughout the case
• Entering in Retrieval services, Addendums and Radiology services,as applicable for entering photocopies of films etc.

Knowledge, Skills & Abilities

• Proficient in using Adobe software for combining and organizing multiple files containing records
• Proficiency in electronic medical record (EMR) systems and familiarity with medical terminology
• Advanced data entry skills to accurately maintain records, including follow-up information
• Strong organizational skills to compile comprehensive files and create detailed Table of Contents
• Ability to work independently and efficiently manage a daily task list to meet applicable deadlines
• Technically adept in utilizing electronic systems for uploading documents and maintaining logs
• Time management skills to handle multiple tasks and maintain a seamless workflow
• Professionalism in all interactions, fostering effective collaboration within the team and with external stakeholders

Goals

1. Send a minimum of 20 reprints or additional record sets per month to experts or legal teams, ensuring timely delivery, accuracy, and compliance with confidentiality standards.

1. Complete and correct QA checks for all body parts at least two weeks before the examination and perform a minimum of 100 QA checks per month to ensure accuracy, completeness, and alignment with examine expertise.
2. Ensuring a minimum of 800-1000 follow-ups per month

Benefits:

• 401(k)
• 401(k) Employer Contribution
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time off

We will contact you from an @imedview email address for next steps.