Cashier

Job Description

Job Description

Fresno Acura is seeking a dedicated and customer-focused Cashier to join our Service Department. Fresno Acura is committed to providing excellent customer service and maintaining a positive and motivated work environment. We pride ourselves on being a drug-free workplace and are an equal opportunity employer.

Become a part of our Fresno Acura team and contribute to a dealership known for its commitment to both customers and employees. We offer comprehensive training and mentorship to help you succeed, and we believe that happy associates make happy customers!

Job Summary

The Service Cashier is responsible for processing point-of-sale transactions for the Service Department, as well as Parts merchandise and accessories. This includes handling credit/debit card transactions, managing cash, and assisting customers in a fast-paced, customer-focused environment.

Key Responsibilities

• Receive payments by cash, check, credit/debit cards, or house account.

• Issue receipts, credits, or change due to customers.

• Assist customers by providing information and answering inquiries in a friendly, helpful manner.

• Use dealership management software (DMS) to process sales of goods and services.

• Greet customers as they enter the Service lobby, creating a welcoming environment.

• Maintain clean and organized checkout areas and complete other general cleaning tasks as needed.

• Use paging systems to request assistance or information when necessary.

• Count cash in drawers at the start of each shift to ensure accuracy.

• Reconcile total payments received during shifts with total sales.

• Sort, count, and wrap currency and coins for daily reconciliation.

• Post charges to house accounts as needed.

• Perform additional tasks or duties as assigned by management.

Competencies and Qualifications

• Customer Service: Strong ability to provide excellent customer service, creating positive customer experiences.

• Attention to Detail: Ensures accuracy in handling transactions and payments.

• Communication: Strong verbal communication skills to interact effectively with customers and colleagues.

• Reliability: Dependable attendance and punctuality are essential.

• Organizational Skills: Ability to manage multiple tasks in a fast-paced environment.

• Adaptability: Flexibility in handling diverse tasks and working with customers.

• Professionalism: Maintains a professional demeanor and appearance in all interactions.

• Technical Skills: Basic computer skills and familiarity with point-of-sale systems (DMS) are a plus.

Why Work at Fresno Acura?

• Competitive compensation.

• Ongoing training and development opportunities.

• A friendly, supportive, and team-oriented work environment.

• The chance to grow with one of the region’s most respected automotive dealerships.

Fresno Acura is an equal opportunity employer. We encourage individuals from all backgrounds to apply.

Join our team and help us continue to provide top-tier service to our valued customers.