General Maintenance Technician

Job Description

JOB SUMMARY

The basic function of the General Maintenance Technician is to ensure that Urban Land Interests properties and physical assets are well maintained at all times. The General Maintenance Technician provides services related to all aspects of property management and building maintenance. The position requires the ability to work on varied assignments and achieve excellent outcomes for our tenants, residents and customers. The incumbent regularly responds to service calls, utilizing their interpersonal skills and training to provide the highest quality customer service. The General Maintenance Technician shall directly assist the customer with the maintenance and repair of facility systems, fixtures and equipment. The position is responsible for working within company guidelines, policies and procedures completing tasks in a timely manner.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

•\tTroubleshoots and repairs ULI properties and equipment.

•\tUses skills to investigate problems, develop solutions, and plan work, providing excellent outcomes.

•\tMaintains a professional courteous manner with all tenants, vendors, contractors, and fellow employees.

•\tTroubleshoots and repairs facility furniture, fixtures, and equipment.

•\tCompletes facility rounds and equipment checks as required.

•\tAlerts the manager of any unusual occurrences and/or damage.

•\tCompletes tasks related to the “Preventative Maintenance Program” as assigned.

•\tParticipates in the on-call rotation for emergency service outside of regular business hours.

•\tInstalls major mechanical and facility equipment.

•\tParticipates in snow removal activities.

•\tMonitor and maintain all building systems as assigned.

•\tSources materials and equipment.

•\tAccurately keeps records and completes paperwork for payroll, work requests, and the preventative maintenance system.

•\tEstablishes and maintains effective and harmonious working relationships with customers, tenants, fellow employees, managers, and other stakeholders.

•\tAdapts to changing work priorities; meets deadlines and schedules.

•\tOther duties as required.

NONESSENTIAL FUNCTIONS & RESPONSIBILITIES

•\tTeaches lower skill level team members.

•\tContributes to the capital planning for the portfolio.

•\tAssists with lower skill level activities.

•\tAssists with writing up scopes of work and provide quotes to manager or customer.

JOB KNOWLEDGE, SKILLS & ABILITIES

•\tProven communication, leadership, organization, and problem-solving skills, as well as the ability to be flexible and multitask.

•\tApplied knowledge of occupational hazards and safety rules and regulations.

•\tApplied knowledge of general building maintenance practices and procedures.

•\tApplied knowledge of facility life safety code.

•\tWillingness to uphold ULI employee policies and procedures.

•\tHighly developed interpersonal communication and customer service skills.

•\tAbility to utilize office equipment including personal computers, mobile communication devices and software programs (i.e. Microsoft Office Suite, e-mail, payroll etc.).

•\tAbility to work in high places and climb ladders, work in confined spaces, and work in inclement weather conditions.

•\tAbility to research and interpret information, building broad based knowledge of intricate building systems.

•\tAbility to work under pressure while maintaining composure during emergent situations.

•\tAbility to lift 50 lbs. continuously and 70 lbs. occasionally.

•\tKnowledge and proficiency using hand and power tools.

EDUCATION/CERTIFICATION/LICENSURE

•\tThe position requires a high school diploma or GED and completed course work in industrial maintenance or similar field.

•\tA combination of education and demonstrated experience that will provide the knowledge, skills, and abilities to succeed in this position is required.

•\tValid driver’s license.

EXPERIENCE

•\t3 years of experience in facility maintenance, construction or skilled trade is required.