<h3>Job Description</h3>
Job Description
Help Desk Analyst On-site – Oklahoma
We're looking for an experienced Help Desk Analyst to provide IT support across hardware, software, and network systems. This role will troubleshoot end-user issues, perform installations and upgrades, manage user accounts, and contribute to larger IT projects.
What You'll Do
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Support end users with technical issues (hardware, software, O365, Azure AD, Windows Server).
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Troubleshoot and resolve IT problems, escalating when needed.
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Perform system updates, installations, and preventative maintenance.
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Document processes and maintain service desk records.
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What We're Looking For
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5+ years in a help desk/desktop support role.
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Strong troubleshooting and communication skills.
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Experience with O365, Azure AD, Windows Server, and hardware support.
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Associate degree in Computer Science (or equivalent experience).
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Professional certifications a plus.
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Details
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Full-time, Monday–Friday (day shift; some additional hours/weekends as needed).
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Up to 30% travel may be required.
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Competitive pay + benefits (medical, dental, vision, PTO, 401k, and more).
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U.S. work authorization required (no sponsorship available).
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