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Account Services Representative

PublishedPublished: 6/14/2022

Job Description

Account Representative\n

Salary: $75,000 - $100,000 per year (depending on experience and qualifications)

Position Overview\n

We are seeking a motivated and customer-focused Account Representative to join our team. This position is responsible for maintaining strong customer relationships while providing essential chemical service support and field-based account management. The ideal candidate will be self-motivated, organized, and comfortable working independently in both industrial and customer-facing environments.

Key Responsibilities\n

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  • Manage and maintain customer accounts and relationships.
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  • Perform chemical delivery services to customer locations.
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  • Service and maintain chemical feed and delivery pumps.
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  • Monitor and manage customer inventory levels.
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  • Collect samples as required.
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  • Pull and replace corrosion coupons for monitoring and analysis.
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  • Generate detailed service reports and maintain accurate records.
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  • Troubleshoot field-related service issues and provide solutions.
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  • Communicate regularly with customers to ensure satisfaction and identify opportunities for improvement.
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  • Follow all company safety policies and procedures.
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Qualifications\n

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  • Previous experience in account management, industrial services, chemical handling, water treatment, or a related field preferred.
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  • Strong communication and relationship-building skills.
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  • Excellent organizational and time management abilities.
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  • Ability to work independently with minimal supervision.
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  • Basic mechanical aptitude and troubleshooting skills.
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  • Valid driver's license and a clean driving record.
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  • Ability to lift equipment and materials as needed and work in industrial environments.
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Travel Requirements\n

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  • Some travel may be required for customer projects, training, and company meetings.
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  • Regular driving is a significant part of this position.
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Schedule\n

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  • Typically Monday through Friday.
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  • Average workweek of 40-50 hours.
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  • Occasional weekend work may be required, though it is rare.
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Benefits\n

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  • Competitive salary based on experience and qualifications.
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  • Health insurance.
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  • 401(k) retirement plan.
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  • Paid training and professional development opportunities.
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  • Company vehicle allowance or mileage reimbursement (if applicable).
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Why Join Our Team?\n

This role offers the opportunity to build long-term customer relationships while working in a dynamic field environment. If you enjoy problem-solving, working independently, and providing exceptional customer service, we encourage you to apply.

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  • To Apply: Submit your resume and relevant work experience for consideration.
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