Job Description
Job Description
We are looking for a dynamic and versatile IT Help Desk Professional who is not only competent in providing technical support but also skilled in building tools and applications through coding and no-code platforms. The ideal candidate will possess a blend of technical expertise, problem-solving abilities, and creative thinking. If you enjoy building in the sand box and have a gamer mindset, look no further!
Applications are being accepted until the 31st of March.
Responsibilities
· Technical Support: Provide prompt and effective technical assistance to users experiencing issues with hardware, software, and network systems.
· Issue Resolution: Diagnose and troubleshoot technical problems, ensuring minimal disruption to user productivity.
· Tool Development: Design and develop tools and applications to streamline workflows and improve efficiency using both coding and no-code platforms.
· User Training: Conduct training sessions for users on new tools and technologies, ensuring they are well-equipped to utilize them effectively.
· Documentation: Create and maintain comprehensive documentation for technical procedures, tools, and applications.
· System Maintenance: Perform regular maintenance and updates to ensure systems are running smoothly and securely.
· Collaborative Projects: Work closely with other departments to understand their needs and develop customized solutions.
· Feedback Implementation: Gather user feedback and make necessary adjustments to tools and applications.
Company DescriptionSTRDL Management LLC is a Media Company that focuses on the elevation of its viewers. Our digital content and projects are unmatched on the current media landscape. We take pride in our creations and look forward to our future expansion.
Company Description
STRDL Management LLC is a Media Company that focuses on the elevation of its viewers. Our digital content and projects are unmatched on the current media landscape. We take pride in our creations and look forward to our future expansion.