Job Description
Job Description
Hybrid Role
PRINCIPAL RESPONSIBILITIES:
Senior Cloud System Administrator’s responsibilities include designing, implementing, and managing scalable, resilient, and secure Azure environments & Microsoft 365 environments to support our organization's applications and workloads. This role requires extensive experience in Azure infrastructure, automation, Azure AD, Intune, Exchange Online, SharePoint, Teams, and security & compliance solutions within the Microsoft ecosystem.
Additional responsibilities include providing tier-3 support for complex Microsoft 365 and Azure-related issues. A vital component of this position is a proactive approach to the development and enhancement of the procedures and methodologies to achieve optimum performance, delivery, and continuity of the IT Infrastructure department.
Responsibilities include:
- Cloud Infrastructure Management
- Design and administer Microsoft Azure environments, including virtual machines, networking, security, and identity management.
- Manage Microsoft 365 services, including Microsoft Entra ID, Exchange Online, SharePoint Online, OneDrive, Teams, and Intune.
- Implement security best practices, including Conditional Access, Multi-Factor Authentication, Single-Sign-On and compliance policies.
- Develop and enforce Intune MDM/MAM policies for endpoint management and security.
- System Administration
- Administer and optimize on-prem Windows (and some Linux) systems in a hybrid cloud environment.
- Maintain and enhance system security, including Active Directory, Group policy, and compliance with industry standards.
- Administer PKI and Certificate Authority systems.
- Automation & Optimization
- Develop and maintain automation scripts (e.g., PowerShell) for provisioning and operational tasks.
- Identify and implement opportunities to optimize performance and reduce costs.
- Collaboration & Support
- Work closely with development, DevOps, and IT teams to ensure seamless integration of cloud systems.
- Troubleshoot and resolve complex cloud and infrastructure issues promptly.
- Monitoring and Troubleshooting
- Set up and maintain monitoring systems to track performance, availability, and security.
- Respond to incidents, troubleshoot issues, and implement root cause analysis.
- Documentation & Reporting
- Maintain detailed documentation of configurations, processes, and system changes.
- Generate reports on system performance, availability, and capacity planning.
ESSENTIAL FUNCTIONS OF THE JOB
- Communications: Preparing written and verbal reports and documentation related to key information services.
- Project management: Preparing project plans, task lists, timelines, resource assignments, and related budgets. Tracking projects to assure on time and on budget completion.
- Teambuilding: Working with internal and external customers to build integrated multi-disciplined teams.
- Compliance: Complying with the organization’s Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.
- Strong analytical and problem-solving skills are required.
- Strong verbal and writing skills required.
- Familiarity with ITIL processes and principles.