<h3>Job Description</h3>
We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT.
This is a full-time/Permanent role with benefits.
Must be local/near CT with MSP experience.
 
Responsibilities:

<ul>
<li>Day-to-day support of Windows, Hardware, Applications, general networking, and security devices</li>
<li>Service and diagnosis of hardware and software</li>
<li>Remote/onsite support</li>
<li>Handle phone calls</li>
<li>Respond quickly to problems and demonstrate skillful problem solving</li>
<li>Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained</li>
<li>Rotating after hours on call schedule</li>
</ul>
 
For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.