Front Desk Associate

Job Description

Job Description

Front Desk Associate for an Oceanfront property-Overnight Weekends– Job Description

As a Front Desk Associate, you will be responsible for managing communications, handling telephone calls, and providing exceptional customer service. This role includes greeting residents, signing in guests and contractors, monitoring and operating security cameras, and accurately maintaining daily logs and records. You will be expected to work independently with minimal supervision and must possess strong communication skills, as well as the ability to handle emergency situations effectively.

Responsibilities:

• Provide excellent customer service to residents and guests
• Monitor and respond to emergency situations
• Monitor security cameras and building activity
• Control and manage building access
• Maintain accurate daily logs and records
• Ensure a safe and secure environment
• Follow all safety procedures
• Perform other duties as assigned

Qualifications:

• High school diploma required; college-level coursework in business or hospitality preferred
• Minimum of two (2) years of business or hospitality experience preferred
• Proficiency in Microsoft Word and Excel
• Strong written and verbal communication skills
• Excellent customer service and interpersonal skills
• Ability to adapt in a fast-paced and changing environment
• Ability to lift between 30–55 lbs
• Ability to work required hours, including weekends and holidays

Company Description20-story oceanfront condominium situated on beautiful grounds. Great working environment for those that enjoying working overnight weekend hours.

Company Description

20-story oceanfront condominium situated on beautiful grounds. Great working environment for those that enjoying working overnight weekend hours.