Job Description
Job Description
We at Subaru of Glendale the #1 Subaru Dealership in the USA looking for energetic and happy people to work with.
An Automotive Service Greeter is the first point of contact in a dealership's service drive, responsible for welcoming customers warmly, managing traffic flow, and initiating the check-in process. They ensure high customer satisfaction by directing clients to advisors, documenting vehicle information, and maintaining a clean, efficient service area.
Key Responsibilities
- Greeting & Customer Service: Promptly and professionally greet customers, creating a positive first impression.
- Service Drive Management: Direct traffic flow efficiently, ensuring a safe, orderly, and clean service area.
- Initial Documentation: Record customer name, mileage, VIN, and immediate vehicle issues or damage upon arrival.
- Advising Liaison: Notify Service Advisors of customer arrivals and help prepare documents.
- Vehicle Assistance: Install protective materials (seat covers/floor mats) and assist with parking.
Typical Qualifications & Requirements
- Skills: Strong communication, an outgoing, helpful personality, and the ability to work in a fast-paced environment.
- Experience: Often no experience is required; hospitality or automotive experience is a plus.
- Licenses & Physical: A valid driver's license with a clean record is usually required. Must be able to stand/walk for long periods.
- Schedule: Often requires weekdays and maybe Saturdays, full-time availability.
Common Job Perks
- Pay: Positions can pay between $18–$20/hr.
- Benefits: Positions often offer health, vision, dental insurance, 401(k), paid time off and ETC.