Client Experience / Front Desk Receptionist - Team Lead Opportunity
Job Description
Job Description
Join Yardley's Premier Eco-Wellness Destination!
Seeking an Experienced Client Experience Professional!
Do you thrive in fast-paced, upscale environments? Have you mastered the art of juggling multiple priorities while delivering exceptional client experiences? We want YOU!
What You'll Do:
- Create extraordinary experiences for our discerning clientele
- Manage complex appointment scheduling and service coordination
- Convert consultation calls into appointments through expert guidance
- Support service recommendations and retail to enhance client wellness journeys
- Encourage prebooking and referrals through genuine relationship building
- Execute our proven PURE protocols and wellness systems
- Lead and mentor team members as you grow
- Work in our beautiful eco-wellness environment with meditation area and cutting-edge technology
We're Looking For:
- 1-2+ years salon/spa OR premium customer service experience
- Proven ability to handle pressure while maintaining warm, professional demeanor
- Multi-tasking expert who stays organized in busy, upscale environments
- Leadership potential with desire to grow with our award-winning team
- Detail-oriented with excellent communication skills and professional presence
Why Pure Eco-Wellness:
- Award-winning team environment (Bucks County's Best Hair Color finalist)
- Premium eco-wellness destination with unique offerings
- Leadership development opportunities
- Comprehensive training in our exclusive PURE systems
- Sustainable beauty mission - be part of something meaningful
- Growth potential in an expanding luxury wellness business
Ideal Background:
- Salon or spa front desk experience
- High-end retail or hospitality experience
- Premium customer service roles
- Any position requiring grace under pressure + exceptional client care
Ideal Background:
- Salon or spa front desk experience
- High-end retail or hospitality experience
- Premium customer service roles
- Any position requiring grace under pressure + exceptional client care
What We Offer:
• Competitive compensation with performance bonuses • Comprehensive training in our proprietary PURE protocols • Professional development opportunities • Generous employee discounts on premium services • 401(k) and paid time off • 20+ hours/week with growth potential
Ready to elevate your career in luxury wellness? Apply today!
Pure Eco-Wellness Salon & Spa - Where experienced professionals create exceptional experiences