Job Description
Job Description
POSITION SUMMARY:
The Donor Records Specialist Temp will help facilitate accurate list pulls and donor outreach for the Leadership & Legacy team portfolio of donors, by ensuring accurate, updated, and appropriately placed donor information within their Blackbaud NXT/Raisers Edge constituent records. The role will primarily focus on donor database cleanup, constituent record enhancement, and ensure data integrity. This temporary role will report directly to Vice President, Leadership & Legacy, and will receive training and support from the L&L team and Development Operations team.
PRINCIPAL RESPONSIBILITIES:
· Review, update, and enhance approximately 250 constituent records in Blackbaud NXT to improve data quality, mailing list accuracy, and donor engagement.
· Per L&L team guidelines, identify, record and track any missing, inconsistent, duplicate, or outdated information found during NXT constituent record review.
· Advance any findings to gift officers, donor researcher, development operations or other staff and coordinate with them decisions and next steps.
· Assist staff in analyzing and interpreting findings and help develop recommendations and determine course of action to ensure record accuracy and best practice which can include constituent record changes/updates in NXT.
· Document decisions, risks, and changes to constituent records.
· Document progress for periodic and final reviews and approvals.
· Adhere to Project HOPE guidelines, policies, procedures, best practices.
· Work in a collaborative and professional manner in all interactions.
· Maintain donor confidentiality.
· Other duties as assigned.
Deliverables:
MINIMUM QUALIFICATIONS:
· Highly organized, professional, and self-motivated, available to work both independently and collaboratively.
· Experience with donor/member data entry and maintenance within widely used CRM like Blackbaud NXT, Salesforce, etc.
· Experience working in a nonprofit environment.
· High level proficiency with Microsoft Word, Excel, and Outlook
· Demonstrated experience adhering to confidentiality with sensitive information
PREFERRED QUALIFICATIONS:
· Experience using Blackbaud NXT Raisers Edge