Job Description
Job Description:\n\nResidential Maintenance Technician Location: Grand Rapids, MI Shift: 1st/day shift Pay: $18-$20/hour based on experience Position Summary Responsible for skilled maintenance of buildings, facilities, grounds, and light equipment. Performs carpentry, electrical, plumbing, welding, and general repairs in response to service requests. Responsible for results of inspections of units in accordance with Uniform Physical Conditions Standards (UPCS) or other HUD required standards. Contributes to the Commission receiving at least a satisfactory rating concerning HUD agency scoring systems such as Public Housing Assessment System (PHAS) and other future HUD required evaluation systems. Performs maintenance on mechanical equipment or machinery. All maintenance tasks are performed as assigned in accordance with appropriate level of skill and/or experience. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. Responsibilities Undertakes and performs the following and all other work-related duties as assigned. 1.Diagnoses problems and makes general repairs to the interior/exterior of buildings and facilities in the fields of plumbing, carpentry, electrical, mechanical, and related trades. 2.Assists in inspecting damage to Commission-owned properties. May make determinations regarding tenant responsibility for repairs and work with supervisor to assess tenant charges according to the Commission protocol. 3.Performs rough carpentry work including installation/repair of entry doors, sliding doors, interior doors, interior framing and/or repair of wall partitions, installation of wall gypsum board and building insulation. 4.Performs finished carpentry including window and door trims and repair, replacement of wood/vinyl base trim, installation of wood trim millwork, installation and/or replacement of new kitchen and bathroom cabinetry, repair of cabinets, preparation and installation of new flooring, preparation, and installation/repair of wall/floor tile. 5.Performs electrical work including installation and repair of wiring, troubleshooting and replacement of existing switches and outlets, replacement of circuit breakers, replacement of light fixtures, and other electrical repairs. 6.Repairs and maintains plumbing systems by performing general work including rough piping for domestic water and sanitary sewer, repair/replacement/installation of plumbing fixtures such as sinks and bathtubs, installation of valves for shower, kitchen, and bath, replacing washers, mending burst pipes, repairing leaks, opening clogged drains, and performing other appropriate repairs/installations to meet or exceed Housing Quality Standards. 7.Makes repairs and adjustments to various appliances and equipment (e.g., furnaces, dishwashers, stoves, water heaters, refrigerators, electric motors, smoke detectors, etc.) and replaces appliances and equipment when necessary. 8.Performs general interior and exterior repairs including structural components (e.g., stairways, floor joists, and rafters), roof repairs (e.g., replacement, flashing repair, etc.), foundation waterproofing, masonry, and concrete replacement/repair (e.g., walks, brick, paving, steps, curbing), repair/replacement of gutters, downspouts, garage doors, fences, gates, doors, windows, doorbells, peepholes, signs, clotheslines, fans, belts, and insulation. Changes the lock(s) in accordance with Commission procedures and makes or has made any necessary keys. 9.Starts, operates, and checks for safety and appropriate maintenance on a wide variety of small engines, hand tools, pumps, chain saws, and Commission maintenance vehicles. May maintain and make general repairs to power tools and equipment such as chain saws, pumps, and vehicles, which includes checking and maintaining lubricant levels, timing, replacing, and adjusting worn or damaged parts. 10.May install HVAC systems. Keeps HVAC equipment and systems ready for use by performing a full range of preventive maintenance and restoring and repairing faulty or inoperative systems and associated equipment in accordance with blueprints, piping and wiring diagrams, and manufacturers’ specifications. 11.Prepares all interior/exterior wall surfaces for painting by removing electrical outlets and lighting fixtures, spreading drop cloths, scraping peeled paint, patching holes, taping, and floating drywall, and/or sanding. Removes closet and bedroom doors and any graffiti on surfaces. 12.Sands wood surfaces to prepare for painting, varnishing and/or staining. 13.Mixes paints as needed to match previously painted surfaces and paints all prepared surfaces with a brush, roller, or spray equipment. 14.Performs thorough clean-up of work area including removing drop cloths, masking paper and tape, and replacing fixtures, covers, and plates. 15.Cleans and maintains Commission-owned materials, apartments, common areas, tools, and equipment in a neat and orderly manner at all times. Maintains a neat and organized workshop area free of clutter and debris. Upon completion of maintenance task, all tools and excess supplies must be cleaned up and stored appropriately. 16.Performs welding, brazing, and cutting using gas and/or electric welding equipment, using appropriate welding techniques and equipment to ensure precision, control, and care to avoid damage and to prevent injury to oneself and others. 17.May operate any of the following types of equipment: graders, backhoes, tractors, lawn equipment and other equipment necessary to maintain and repair Commission grounds, parking lots, drives, drainage structures, and other Commission property. 18.Performs snow and ice removal and applies salt as needed from driveways, parking lots, and walkways. Update and maintain the snow removal and salt log. 19.Checks and fuels vehicles and performs light mechanical adjustments within area of expertise. 20.Assists with custodial duties such as cleaning dumpster area including changing dumpster, cleaning, and sanitizing, keeping grounds free of debris, and backing up custodial staff as needed. 21.Performs emergency and after-hours work as necessary and/or required. 22.Assist with unit cleanup at move-out and evictions. May move office furniture as needed including cubicles, file cabinets, furniture, and setups for special events and meetings. 23.May perform occasional tree trimming as needed. 24.Assists with pest control and inspections by providing access to unit, remains in unit during inspection/application, and locks up when complete. 25.Follows all established safety procedures and standards. 26.Reports any lease violations and unsafe, unsanitary, or hazardous conditions encountered or observed on or in any Commission property or building to the appropriate personnel. 27.Oversees requisitions and contracts for equipment and parts or services when needed, ensuring compliance with Commission procurement policies and procedures. Ensures inventory of equipment and supplies for needed maintenance repairs and preventative maintenance are adequate and consistent with the Maintenance Plan. Recommends maintenance and materials management economy measures consistent with Commission objectives. 28.Responsible for completing work orders per established Commission procedures and protocols. Assesses charges to tenants for maintenance services as appropriate 29.Maintains a professional image and attitude in keeping the objectives of the Commission and resident’s welfare. 30.Accurately prepares and submits applicable reports/records in a timely manner. 31.Other maintenance responsibilities may also include, but are not limited to, pressure-washing of exterior surfaces as needed, painting and maintenance of all building systems such as gutters and downspouts, roof drainage systems, French drain systems, surface water management systems, fire alarm systems, fire extinguishers, fire sprinkler systems, signage, laundry centers, playgrounds, and any other common areas. 32.Accountable for consistent adherence to strong Commission standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Commission materials, supplies, resources, and other assets. Education and Experience High school graduate (or GED) with preferred vocational technician certification beyond high school, with three (3) years’ experience or training in building construction or maintenance, or in the repair or maintenance of mechanical equipment. An equivalent combination of experience and education may also be considered. Training and Certifications The following Certification(s) or trainings must be obtained within twelve (12) months of employment or other allowable period of hire as authorized by the Executive Director or his/her designee: Certified Apartment Maintenance Technician (CAMT)Customer Service Renovations, Repair or Painting (RRP) Lead Fair Housing Uniform Physical Condition Standard (UPCS)Ethics Knowledge and Skills 1.Thorough knowledge of the trade skills, methods, materials, tools, and equipment used in maintaining dwelling and non-dwelling facilities. 2.Knowledge of local codes applicable to the specialty that may include building codes, electrical codes, or requirements of Americans with Disabilities Act of Section 504 of the Housing and Rehabilitation Act (accessibility requirements). 3.Knowledge of the Public Housing Assessment System (PHAS) or other HUD assessment tool, and ability to apply standards to maximize the score of assigned properties and the Commission as a whole. 4.Working knowledge of state and local building codes and HUD’s UPCS. Ability to understand and facilitate Commission compliance with Uniform Physical Conditions Standards (UPCS) for REAC inspections or current HUD standard. 5.Good degree of skill in one or more trade crafts and general knowledge of all maintenance crafts. 6.Math skills sufficient to perform essential job functions. 7.Skilled in the use of various hand tools, power tools, and test equipment. 8.Thorough knowledge of occupational hazards and applicable safety precautions of the assigned work. 9.Ability to read and/or understand directions contained in repair manuals and instructions/warning on cleaning agents, and, if assigned, ability to write service requests, maintenance reports, and inspection reports. 10.Ability to read shop drawings, specifications, schematics, and technical documents as appropriate. 11.Skilled in operating computer equipment, including handheld equipment, software packages, and general office machines. 12.Ability to establish and maintain effective working relationships with other Commission employees and residents. 13.Ability to communicate both orally and in writing. Ability to follow oral and written instructions. Supervision Controls The employee receives instructions from the Asset Manager. Generally, methods of accomplishing assignments are at the discretion of the employee within parameters established by supervisor and repair manual guides. Deadlines, priorities, necessary guidelines, and scope of work are generally set by the supervisor and the employee's progress is monitored during each phase of the assignment and reviewed for compliance with procedures and for quality and completeness. The employee shows leadership abilities and may be required to be in charge of different small projects. The employee has no supervisory responsibilities. Guidelines The employee follows established maintenance procedures, practices good judgment, and uses service manuals, shop drawings, and scope of work as needed and as applicable in performing assigned tasks. If a situation not covered by these guidelines arises, the employee consults the supervisor for guidance. Complexity Work performed by the employee may be routine or non-routine in nature depending on the situation and assignment. General troubleshooting, repair, unscheduled maintenance, and preventative maintenance tasks are generally routine and repetitive in nature, while the nature of some repairs may be complex. Occasionally, some tasks may require the exercise of personal judgment in making decisions on accomplishing assigned work. Scope and Effect The employee’s work primarily affects other employees and the residents in the Commission. It also impacts the readiness and adequacy of total low-rent housing provided by the Commission. Through successful accomplishment of maintenance tasks, the Commission is able to continue providing decent, safe, and sanitary housing. Personal Contacts The employee's personal contacts are primarily with residents, other employees, vendors, city employees, and contractors. Contact with residents is particularly important. The purpose of this is to give and obtain information necessary to do maintenance tasks efficiently, safely, and to document all actions. Conditions under which contacts occur can range from normal environment to a stressful emergency circumstance, such as a gas leak or power failure. Physical Requirements 1.Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing, and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers etc. 2.Must be able to lift-up to fifty (50) pounds without assistance. 3.Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended time period of time. 4.Must be able to operate hand tools, power tools, and equipment (e.g., drills, wrenches, hammers, pliers, electrical [Ohm] meters, saws, threaders, plumbing snakes, etc.) 5.Work requires spatial perception, and finger and manual dexterity. 6.Must be able to establish and maintain effective working relationships with co-workers, residents, and persons outside the Commission and perform essential job functions in an environment that will sometimes include increased levels of work-related stress. 7.Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties. 8.Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment. 9.Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions. 10.Must have normal color perception to differentiate colors of electrical wiring, etc. 11.Must maintain a professional appearance and portray a positive image for the Commission. 12.Must maintain punctuality and attendance as scheduled. 13.An employee may request a reasonable accommodation to mitigate any of the physical requirements listed