Technical Dress Rehearsal Planning Lead

Job Description

Job Description

Overview

CTG is seeking to fill a Technical Dress Rehearsal (TDR) Planning Lead position for our client.

Location: San Mateo, CA (Remote)
Duration: 8 months

Duties:

• Lead end-to-end planning, coordination, execution oversight, and validation of all Technical Dress Rehearsal (TDR) activities in preparation for Go Live across Ambulatory, Behavioral Health, and Home Health workflows and technical systems.

• Develop and maintain the comprehensive TDR strategy and execution plan.

• Define TDR scope across clinical and operational domains and establish rehearsal objectives aligned to Go Live success criteria.

• Identify technical dependencies and sequencing across applications, infrastructure, integrations, and security domains.

• Develop detailed run-of-show documentation, playbooks, scripts, and validation checklists.

• Coordinate and execute multiple TDR cycles (e.g., infrastructure TDR, integrated TDR, command center TDR).

• Serve as the central point of coordination between application teams, infrastructure teams, interface/integration teams, security and identity management, reporting/analytics, device deployment teams, clinical operations, revenue cycle, and vendor partners.

• Facilitate planning sessions, readiness checkpoints, and cross-functional alignment meetings.

• Ensure production environment readiness and validate user provisioning and role-based access controls.

• Oversee validation of interface functionality, data exchange, printing and device workflows, and mobile/remote access (including Home Health requirements).

• Validate scheduling, registration, check-in workflows, clinical documentation, order management, medication workflows, revenue cycle and charge capture processes.

• Ensure compliance with Behavioral Health privacy and data segmentation requirements.

• Validate downtime and recovery procedures and confirm rollback readiness.

• Identify, document, and mitigate technical and operational risks; maintain TDR risk logs and issue tracking with defined SLAs.

• Escalate high-risk issues to Program Leadership and conduct post-TDR debriefs and readiness assessments.

• Validate command center workflows, including incident routing, triage, escalation procedures, staffing models, and contact trees.

• Produce Go/No-Go readiness recommendations supported by KPI metrics.

• Deliver executive-level readiness summaries and reporting, tracking metrics such as scenario completion rates, critical defect closure rates, interface success rates, user provisioning accuracy, and device readiness.

Required Skills:

• Bachelor’s degree in Healthcare IT, Information Systems, Nursing Informatics, or related field (or equivalent experience).
• 7+ years in healthcare IT implementations.
• 3+ years in large-scale Dress Rehearsal leadership roles, ideally leading TDR planning for Behavioral Health and/or Ambulatory facilities.
• Understanding of clinical, revenue cycle, operational workflows, and understanding of HL7 interfaces and integration engines.
• Proven ability to lead cross-functional technical teams.

Preferred Qualifications:

• PMP or ITIL certification. Home Health mobile device deployment experience. Experience in high-acuity ambulatory or specialty clinics

Experience:

• Demonstrated experience leading Technical Dress Rehearsals, integrated testing, or large-scale Go Live readiness efforts in healthcare IT environments.

• Experience coordinating across technical, clinical, operational, and vendor teams.

• Proven ability to manage complex dependencies and mitigate risk in multi-domain system implementations.

• Experience supporting command center operations and cutover planning preferred.

Up to 6 days of onsite travel may be required.

Background in settings that prioritize behavioral health as a core component of patient care is strongly preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at Emily.Drew@ctg.com. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $115,000 to $134,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.