Job Description
Job Description
Join our Customer Service Team and Help Nebraska Families!
- New competitive pay rates!
- Customer Service experience a plus, but not required. Extensive paid training is provided.
- Paid holidays and time off.
- Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
- Life Insurance and Long-Term Disability are paid by the company.
- Commitment to staff advancement.
- Customer Service team environment.
Some of your duties may include:
- Providing excellent customer service to internal and external customers by professionally answering all calls.
- Quickly navigating through multiple computer screens.
- Identifying barriers, evaluating how we can help the customer.
- Accurate and timely documentation of customer contact.
- Maintaining confidentiality and security of case information.
- Creative team projects.
- Regular and timely attendance.