People Experience Manager
Job Description
Job Description
Job Description: People Experience Manager (FTC)
Location: New York, NY (Hybrid)
Department: People Experience
Contract: Fixed-Term
About the Role
This role sits at the center of a global organization’s culture and people experience strategy. As a People Experience Manager, you will help shape the day-to-day experience of colleagues across multiple regions by driving initiatives that foster engagement, inclusion, well-being, and a positive workplace culture.
You’ll work closely with leaders and cross-functional teams to design, launch, and manage programs that support a consistent, people-first philosophy. This role is ideal for someone who thrives in a fast-paced, matrixed environment and enjoys creating structure, improving processes, and delivering high-visibility global initiatives.
Key Responsibilities
Program & Project Leadership
- Lead, scope, and deliver People Experience (PE) programs related to well-being, engagement, culture, and the future of work.
- Manage the full lifecycle of multiple initiatives simultaneously—from design to execution—ensuring strong ownership, structure, and alignment.
- Drive the People Experience strategic action plan, coordinating across global stakeholders and tracking progress, risks, and dependencies.
Communications & Engagement
- Develop communications and engagement strategies tailored to diverse global audiences and varying seniority levels.
- Support and grow a global community of Culture Champions through learning and development programming.
- Manage and redesign internal communication pages to keep content current and accessible.
People Experience Operations
- Improve back-end processes and systems that support the People Experience function.
- Integrate People Experience principles into broader people processes such as performance management and feedback cycles.
- Own and update People Experience inputs for external proposals and contribute commercial insights when needed.
Collaboration & Stakeholder Management
- Serve as a strategic partner to regional teams, translating culture and people-experience concepts into actionable activities and insights.
- Build strong relationships across business functions to mobilize action and drive accountability.
Measurement & Continuous Improvement
- Develop and track KPIs for all PE initiatives to ensure measurable impact.
- Use data and insights to inform improvements, strengthen engagement, and enhance colleague experience.
- Create toolkits, presentations, and surveys that boost participation and increase program visibility.
Other Responsibilities
- Support additional People Experience tasks or projects as needed to advance team goals.
Skills & Attributes
- Strong ownership mindset; comfortable working independently in ambiguous and dynamic environments.
- Highly adaptable, with the ability to prioritize and deliver under tight timelines.
- Exceptional project management skills with expertise in leading complex, multi-stakeholder initiatives.
- Excellent communication abilities—verbal, written, and visual—with the confidence to engage leaders at all levels.
- Critical thinker who anticipates risks and offers clear, actionable recommendations.
- Creative, people-centric approach to problem-solving and program design.
- Highly organized, detail-oriented, and rigorous in quality control and tracking.
- Committed to promoting an inclusive, values-driven culture.
Experience Requirements
- Minimum 5 years’ experience in a corporate or professional services environment.
- Demonstrated experience managing complex, multi-workstream projects in fast-paced settings.
- Proven ability to launch initiatives from concept to implementation with measurable outcomes.
- Advanced proficiency in Microsoft Office:
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- Excel (data analysis, tracking, dashboards)
- Word (high-quality reporting & documentation)
- PowerPoint (professional, data-driven presentations)
- Outlook (efficient scheduling and communication)
- Experience using AI tools for efficiency and workflow enhancement.