Service Repair Technician

Job Description

Job Description

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

1. Expected to perform installation and/or removal of hardware, mounting equipment and low voltage DC electronics on and from a wide variety of vehicular and non-vehicular objects.
2. Legally travel safely and responsibly abroad within the U.S. via aircraft, rental car and/or company provided vehicles.
3. Expected to play a role in customer service while performing tasks on site.
4. Technicians will be expected to manage, maintain and keep track of company owned or customer owned equipment or inventory.
5. Expected to effectively communicate with any given MMS employee within a timely manner between the hours of 8am CST and 5pm CTS Monday through Friday and on occasion Saturday and Sunday via a company provided cell phone, work e-mail, MS Teams app or in person.
6. Expected to maintain a positive and working relationship with other technicians, project management, field management and customer POC.
7. Responsible for creating and maintaining accurate work orders for each individual installation.
8. Responsible for booking travel itinerary with company provided travel agency.
9. Responsible for turning in weekly Per Diem reports.
10. Responsible for maintaining and reporting company credit card expense receipts.
11. Responsible for maintaining company provided tools and cell phone.
12. Technician will be responsible for scheduling the maintenance and cleanliness of the company provided vehicle.

Minimum Qualifications (Knowledge, Skills, and Abilities)

· Must have achieved a High School Diploma or equivalent, know how to use basic hand tools, have some basic low voltage or 12v DC electrical knowledge.

· Must be willing and able to travel within the lower 48 states of the USA.

· Must possess a valid class C driver’s license.

· Must be able to pass under the company’s guidelines of a given drug screen and background check.

Physical Demands and Work Environment

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

· Technicians will be expected to be able to work, learn, troubleshoot and adapt in a stressful environment and sometimes while under pressure to meet expected guidelines while maintaining a positive attitude.

· At times will be expected to work in extreme hot or cold environmental conditions including all weather conditions except electrical storms, tornados or hurricanes. At times will be expected to drive up to 6 hours in a single workday and sometimes on a weekend day in order to reach work site locations. On occasion a technician can expect to work over 40 hours within a given week to complete assigned tasks.

· Must be able perform required tasks within small, confined spaces and be able to pick up, lift and carry objects up to 80lbs.

· To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Company DescriptionMobile Mounting Solutions is a premier provider of mobile data installation services, specializing in turnkey solutions for vehicle-mounted technology. As the #1 partner with Panasonic Computer Solutions, we are trusted by industry leaders to deliver high-performance installations that support mission-critical operations.

We offer a comprehensive suite of services including product sales, custom design, and professional installation—ranging from rugged computer mounts to complete police vehicle builds. Whether outfitting a single fleet vehicle or managing a large-scale deployment, our team ensures seamless integration, durability, and reliability.

At Mobile Mounting Solutions, our commitment to quality, innovation, and customer satisfaction drives everything we do. We power the mobility behind modern field operations—one build at a time.

Company Description

Mobile Mounting Solutions is a premier provider of mobile data installation services, specializing in turnkey solutions for vehicle-mounted technology. As the #1 partner with Panasonic Computer Solutions, we are trusted by industry leaders to deliver high-performance installations that support mission-critical operations.\r\n\r\nWe offer a comprehensive suite of services including product sales, custom design, and professional installation—ranging from rugged computer mounts to complete police vehicle builds. Whether outfitting a single fleet vehicle or managing a large-scale deployment, our team ensures seamless integration, durability, and reliability.\r\n\r\nAt Mobile Mounting Solutions, our commitment to quality, innovation, and customer satisfaction drives everything we do. We power the mobility behind modern field operations—one build at a time.