Job Description
Job DescriptionToyota of Downtown Chicago, a prestigious member of the Murgado Automotive Group, is seeking an experienced and detail-oriented Warranty Administrator to join our growing team. If you are organized, thrive in a fast-paced environment, and want to be part of a luxury brand that values precision and excellence, this is the opportunity for you! What We Offer:Competitive Compensation packageHealth, Dental, and Vision Insurance401(k) with Company MatchPaid time off (PTO) and holidaysEmployee Discounts on vehicle purchases, parts, and serviceOpportunities for professional development and career growthWork in a state-of-the-art facility with a team of passionate professionals Key Responsibilities:Process and submit warranty claims efficiently and accurately, ensuring compliance with manufacturer policiesVerify all necessary documentation, including repair orders, parts, and labor for warranty claimsMonitor and track warranty parts returns, following up with the appropriate departments as neededReconcile warranty receivables and ensure prompt collection from manufacturersHandle rejected or denied claims, investigating and resolving issues where applicableWork closely with the service and parts department to ensure warranty guidelines are metMaintain knowledge of current warranty policies, guidelines, and proceduresCommunicate effectively with manufacturers, service technicians, and customers regarding warranty claim status Qualifications:Previous experience as a warranty administrator or in a similar role (automotive industry experience preferred)Strong understanding of warranty guidelines and manufacturer claim proceduresExcellent organizational skills with attention to detailAbility to work independently and handle multiple tasks simultaneouslyProficiency with dealership management systems (experience with Tekion a plus)Strong communication and customer service skillsA positive, team-oriented attitude Why Work with Murgado Automotive Group?At Murgado Automotive Group, we pride ourselves on being leaders in the automotive industry. With over 40 years of experience, we are dedicated to fostering a collaborative work environment where our employees can grow and succeed. As a Warranty Administrator at Toyota of Downtown Chicago, you will be part of a dynamic, supportive team with endless opportunities for career advancement. Apply Today!If you’re ready to join a high-performing team and work with one of the world’s most prestigious automotive brands, we want to hear from you! Apply today to become a Warranty Administrator at Toyota of Downtown Chicago. Salary dependent on performance and experience. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
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