Night Auditor- Courtyard Marriott of Jonesboro, AR

Job Description

Job Description

About the Role:

The Night Auditor plays a critical role in ensuring the smooth financial and operational functioning of a hotel during overnight hours. This position is responsible for accurately reconciling daily financial transactions, auditing guest accounts, and preparing detailed reports that support management decision-making. The Night Auditor acts as the primary point of contact for guests during the night shift, providing exceptional customer service and addressing any issues that arise. This role requires a strong attention to detail, excellent organizational skills, and the ability to work independently in a fast-paced environment. Ultimately, the Night Auditor helps maintain the integrity of the hotel's financial records while contributing to a positive guest experience during off-peak hours. The pay range for this position is $14.00-$15.00 per hour, based on experience and qualifications.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic knowledge of accounting principles and financial reconciliation.
• Experience with hotel property management systems or similar software.
• Strong numerical aptitude and attention to detail.
• Ability to work overnight shifts independently.

Preferred Qualifications:

• Associate degree or higher in hospitality management, accounting, or related field.
• Previous experience as a Night Auditor or in a similar hospitality role.
• Proficiency with advanced hotel management software and Microsoft Excel.
• Excellent communication and customer service skills.
• Ability to handle emergency situations calmly and effectively.

Responsibilities:

• Perform nightly audit of all hotel financial transactions, including room charges, payments, and adjustments to ensure accuracy and completeness.
• Reconcile daily revenue and prepare detailed audit reports for management review.
• Manage front desk operations during the night shift, including guest check-ins, check-outs, and responding to guest inquiries or concerns.
• Monitor security and safety protocols throughout the property during overnight hours.
• Coordinate with other departments to resolve discrepancies and ensure smooth operational flow.

Skills:

The Night Auditor utilizes strong analytical and numerical skills daily to accurately reconcile financial transactions and identify discrepancies. Effective communication skills are essential for interacting with guests and coordinating with other hotel departments to resolve issues promptly. Proficiency in hotel management software enables efficient processing of guest accounts and generation of audit reports. Attention to detail ensures that all financial data is accurate and compliant with company policies. Additionally, problem-solving skills and the ability to remain calm under pressure are critical when addressing unexpected situations during overnight shifts.