Hotel Front Desk Night Auditor
Montana Trailhead Inn
Billings, MT, USA
6/14/2022
Travel & Tourism
Full Time
Job Description
Job Description
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Compensation:
$16 - $17 hourly
Responsibilities:
- Provide exceptional service to all hotel guests during their stay
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Perform additional bookkeeping, administrative, and accounting procedures as required
Qualifications:
- Great communications. and excellent customer service skills are required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Experience in the hospitality industry or guest services is preferred, but not required
- Flexible overnight hours are required
- Some college is preferred but a high school diploma or equivalent is required
About Company
If you are looking for a friendly, family environment and not just a job, then we are the best place for you.
- Discounted Dental, Vision, and Supplemental Insurance
- 401(k) with a company matching potential
- Employee discounts at company-owned properties