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Hotel Front Desk Night Auditor

Montana Trailhead Inn
locationBillings, MT, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job Description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Compensation:

$16 - $17 hourly

Responsibilities:

  • Provide exceptional service to all hotel guests during their stay
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Perform additional bookkeeping, administrative, and accounting procedures as required

Qualifications:

  • Great communications. and excellent customer service skills are required
  • Must be computer proficient; experience with accounting or reservation software is a bonus
  • Experience in the hospitality industry or guest services is preferred, but not required
  • Flexible overnight hours are required
  • Some college is preferred but a high school diploma or equivalent is required

About Company

If you are looking for a friendly, family environment and not just a job, then we are the best place for you.

  • Discounted Dental, Vision, and Supplemental Insurance
  • 401(k) with a company matching potential
  • Employee discounts at company-owned properties
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