Job Description
Job DescriptionDescription:
Hybrid Onsite Every Other Week in Westlake, TX
Our client is a leading financial services organization focused on making financial expertise broadly accessible. The company serves more than 20 million individuals and institutions with a diverse portfolio of products and services. It operates at scale with significant assets under management and fosters a workplace that values diverse perspectives and experiences.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $50.00 to $60.00/hr. w2
Responsibilities:
Responsibilities
- Write high-quality, reliable, scalable, and reusable code for contact center applications and services.
- Design, develop, test, deploy, and support telephony and contact center products and integrations.
- Build and maintain CI/CD pipelines and shared libraries in Jenkins for automated delivery.
- Implement and manage container-based deployments using Docker and Kubernetes.
- Create and maintain configuration management and provisioning automation.
- Monitor and optimize application performance and availability using APM tools and techniques.
- Troubleshoot and resolve complex application and platform issues in high-visibility environments.
- Operate and support services on UNIX environments and author shell scripts for automation.
- Leverage AWS or similar cloud services for scalable infrastructure and services.
- Contribute to agile delivery practices and promote best-in-class engineering standards.
- Align execution with leadership vision and promote a culture of innovation and integrity.
- Take ownership and accountability for deliverables and continuous improvement initiatives.
Experience Requirements:
Experience Requirements
- 8+ years of hands-on experience as a Software, Systems, or DevOps engineer.
- Proven experience designing, developing, testing, supporting, and troubleshooting contact center and telephony products.
- Professional experience with Java, Ansible, or Python.
- Hands-on experience with Docker and Kubernetes for containerized development and deployment.
- Experience authoring and maintaining declarative Jenkins pipelines and shared libraries.
- Proficiency with UNIX operating systems and shell scripting.
- Hands-on experience with AWS or similar cloud services.
- Proficiency in troubleshooting complex application issues and production incidents.
- Knowledge of APM tools and performance monitoring and optimization practices.
- Expertise with Agile delivery practices such as Scrum or Kanban and automation across SDLC.
- Ability to work independently and professionally under pressure within tight timeframes.
- Genesys Engage experience (preferred).
Education Requirements:
Education Requirements
- Bachelor’s degree in computer science or equivalent.
- AWS certification (preferred).
- Scrum certification (preferred).
Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.About Eliassen Group: Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate. Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!