Capriotti's Sandwich Shop - Assistant Manager

Job Description

Job DescriptionBenefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

Benefits/Perks:

• Sign-on bonus (permanent hire)
  
  
• Competitive pay
  
  
• Flexible schedule
  
  
• Employee discounts
  
  
• Ongoing training
  
  

Company Overview:


Capriottis Sandwich Shop is a fast-growing, fast-casual restaurant brand with over 100 locations and a strong focus on aggressive expansion. We pride ourselves on quality, service, and a fun, fast-paced work culture driven by our people. Every team member matters, and every contribution counts.

Job Summary:


As Assistant Manager, you are the face of Capriottis ensuring every guest enjoys uncompromising quality and service. Youll lead the team to deliver hot food hot, cold food cold, fresh ingredients, and a spotless shop, all with a genuine smile.

Responsibilities:


Team Leadership

• Recruit, hire, and retain top talent
  
  
• Coach, develop, and motivate team members following Capriottis training standards
  
  
• Identify development needs to foster growth and retention
  
  

Scheduling & Operations

• Prepare fair, cost-conscious schedules without sacrificing guest satisfaction or morale
  
  
• Maintain high service standards and uphold company culture
  
  

Food Quality & Compliance

• Ensure proper preparation, portioning, and presentation of all menu items
  
  
• Uphold Capriottis recipes for consistent guest experiences
  
  
• Oversee compliance with health, safety, and maintenance regulations
  
  

Financial & Sales Management

• Handle cash management, deposits, cost of goods, labor, and other financials
  
  
• Promote a salesmanship culture at the counter with suggestive selling techniques
  
  
• Manage purchasing, inventory, and waste control effectively
  
  

Marketing & Communication

• Support local and brand-wide marketing initiatives
  
  
• Communicate effectively with team members, guests, vendors, and corporate
  
  
• Build trust across all shop relationships
  
  

Problem-Solving & Resilience

• Analyze challenges and make sound decisions
  
  
• Stay calm and adaptable under pressure and shifting priorities
  
  

Qualifications:

• Service-oriented with a strong desire to help others
  
  
• Time management skills; able to multitask while maintaining focus on guest experience and product quality
  
  
• Tech skills: POS system experience; computer literacy (email, spreadsheets, documents)
  
  
• Food Handler Certification (or ability to obtain one)
  
  

Physical Requirements:

• Work in temperatures from 0F to 100F
  
  
• Stand/move for extended periods
  
  
• Lift 50 lbs. up to 10 feet; balance and carry 25 lbs. up to 50 feet
  
  

If youre ready to wear many hats, grow your career, and bring passion and excellence to a dynamic team, Capriottis Sandwich Shop wants to hear from you!