Job Description
Job DescriptionBenefits:
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Company parties
- Competitive salary
Are you highly organized, great at solving problems, and someone who can keep things running smoothly when plans change unexpectedly? Do you enjoy working with people, making decisions, and taking ownership of your responsibilities?
Right at Home is looking for a dependable, proactive Home Care Scheduler to join our Modesto team!
We are a locally owned in-home care agency with a strong team culture and a commitment to exceptional care. This is a fast-paced, hands-on position for someone who can independently manage caregiver schedules, build positive relationships, and help ensure our clients receive consistent, reliable care.
What You'll Do
Scheduling & Caregiver Coordination
- Independently manage daily and ongoing schedules for clients and caregivers.
- Match caregivers with clients based on care needs, skills, availability, location, and personality compatibility.
- Respond to call-offs, schedule changes, new client needs, and unexpected staffing challenges.
- Proactively identify scheduling gaps and resolve issues before they impact client care.
- Maintain accurate caregiver availability, scheduling preferences, and time-off requests.
- Prioritize continuity of care while monitoring caregiver hours, overtime, and scheduling efficiency.
Communication & Relationship Management
- Serve as a primary contact for caregivers regarding scheduling and assignments.
- Communicate scheduling updates promptly with clients, families, caregivers, and office staff.
- Build positive relationships while balancing client needs, caregiver availability, and business priorities.
- Address scheduling concerns professionally and work collaboratively with management to resolve challenges.
Administrative & Operational Support
- Maintain accurate scheduling records and caregiver information in our home care management software.
- Monitor electronic visit verification and timekeeping records, resolve discrepancies, and assist with payroll accuracy.
- Assist with tracking caregiver certifications, compliance requirements, and onboarding.
- Answer incoming calls and provide general office support as needed.
- Participate in assigned after-hours and weekend on-call responsibilities.
What We're Looking For
We're looking for someone who thinks ahead, takes initiative, and can manage competing priorities without constant supervision.
Our ideal candidate:
- Is exceptionally organized, detail-oriented, and dependable.
- Makes sound decisions independently and takes ownership of their work.
- Stays calm, professional, and solution-focused under pressure.
- Communicates confidently and handles difficult conversations respectfully.
- Demonstrates strong follow-through, accountability, and time management.
- Is comfortable using technology and learning new scheduling systems.
- Enjoys building relationships and working as part of a team.
Qualifications
- High school diploma or equivalent required.
- Experience in scheduling, staffing, dispatching, logistics, or a similar fast-paced coordination role strongly preferred.
- Home care, healthcare staffing, or senior care experience is a plus.
- Strong computer, organizational, and communication skills.
- Experience with WellSky Personal Care (formerly ClearCare) is a plus.
- Ability to maintain confidentiality and exercise sound judgment.
- Availability for assigned after-hours or weekend on-call responsibilities.
Work Schedule & Benefits
- Full-time, Monday–Friday.
- Paid time off.
- Training and professional development.
- Opportunities for advancement.
- Supportive, team-oriented work environment.