Job Description
Job Description
Position Description: A beloved Alexandria icon since 1904, The Royal enters a bold new chapter with a scratch-made menu that reimagines classic American fare with a modern twist and seasonal ingredients. The dishes are deliciously plated, blending nostalgic charm with modern flavor. It’s a fresh take on timeless hospitality.Every interaction matters. As a Server, you'll create memorable dining experiences by delivering genuine hospitality, anticipating guest needs, and working seamlessly with your team. Your energy, attention to detail, and ability to build connections will keep guests coming back and help create a restaurant where exceptional service is the standard.Alexandria Restaurant Partners locations include Ada’s on the River, Barca Pier & Wine Bar, Café Tu Tu Tango, Mia’s Italian Kitchen, Palette 22, Joe Theismann’s, The Royal, and Vola’s Dockside Grill & Hi-Tide Lounge. Position Responsibilities: Build rapport with guests, anticipate needs, and deliver personalized service.Master the menu to confidently recommend food, beverages, and beverage pairings.Accurately enter orders and ensure every detail is communicated to the kitchen and bar.Balance multiple tables while maintaining speed, accuracy, and composure.Resolve guest concerns with confidence, professionalism, and urgency.Collaborate with hosts, bartenders, food runners, and kitchen teams to keep service flowing.Maintain a clean, organized section that is always guest-ready.Handle payments accurately and follow all cash-handling procedures.Uphold food safety, sanitation, and responsible alcohol service standards.Thrive during high-volume shifts while maintaining a positive, solutions-focused attitude.Look for opportunities to exceed expectations. Knowledge, Skills and Abilities: Qualifications - Minimum 1 year of server experience. Proven ability to manage multiple tables while delivering fast, accurate, and attentive service.Strong menu knowledge with the ability to confidently describe, recommend, and upsell food and beverages.Excellent communication and active listening skills.Demonstrated ability to prioritize, multitask, and maintain urgency during peak service.Comfortable working in a fast-paced environment while staying composed and guest-focused.Strong attention to detail with a commitment to order accuracy and service standards.Confident problem-solver who takes ownership and finds solutions.Team player who communicates effectively with both front- and back-of-house teams.Reliable, professional, and adaptable with a positive attitude.Ability to handle cash, credit transactions, and payments accurately.Must speak and understand English Additional Information: People are the CORE of our business. That's why our benefits include:Health insurance for full-time employeesVision, dental, and life insurance for full-time employees401KPaid time off for full-time employeesDaily Family Meal before every brunch, lunch, and dinner service50% off employee dining privileges at any of our ARP locationsOpportunity for personal and professional growthFlexible schedules $2.13 - $2.13 Hourly