Service Writer

Aramsco - Fabrication, Sanitation & Restoration

Taylor, MI 48180, USA

Published: 6/14/2022

Automotive

Full Time

Job Description

Key Responsibilities

Pay Range $19.00 - $21.00
Greet customers in a friendly, professional, and helpful manner.
Accurately assess and document equipment issues for commercial cleaning, restoration, and surface preparation equipment.
Create clear and complete work orders for all repairs and maintenance.
Proactively contact customers to review service needs and schedule appointments to maintain a full, efficient workflow.
Coordinate shop operations, including workflow, communication, employee efficiency, and paperwork.
Monitor and meet department quality and productivity goals.
Maintain appropriate inventory levels and ensure parts are stocked accurately.
Deliver parts to local vendors as needed.
Keep the work area organized, clean, and professional.
Follow all company policies, procedures, and safety standards.
Demonstrate dependability, punctuality, and professionalism at all times.
Perform other duties as assigned, including occasional overtime.

Qualifications

Strong written and verbal communication skills.
Excellent organizational and multitasking abilities.
Proficiency in Microsoft Office Suite and general computer skills.
Ability to lift and carry 50+ lbs. regularly.
Professional appearance and demeanor.
Previous experience in a service or repair environment preferred.
Ability to effectively delegate and support team efficiency.
Valid Drivers License

Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for associates with less experience. Requires proficiency in a range of processes or procedures to carry out assigned tasks. Has a basic understanding of how the team integrates with others. May provide informal guidance and support to more team members. Provides solutions to atypical problems based on proven practices or procedures. Impacts the quality of own work and its contribution to the team. Uses communication skills to regularly exchange information.