Job Description
Job Description
Miguel’s Jr. stays true to who we are with Our WHY, or our purpose: We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE.
If you are ready to change your life for better come be a part of our team! Here at Miguel’s, you will find more than just a job. We are a family and a team with goals and aspirations!
We offer an excellent compensation and benefits package to include:
• Great Compensation (DOE)
• Paid Time Off (PTO) & (PSL) Paid Sick Leave
• Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
• Company Paid Life Insurance
• 401(k) Plan with Awesome Company Match
· One Year Anniversary Day
• Free Employee shift meal
And much more!
Cashier Position Summary
The Cashier is responsible for delivering excellent guest service by accurately processing orders, handling payments, and maintaining front-of-house cleanliness and organization. The role may include working the drive-thru station. The Cashier ensures guests receive prompt, friendly, and consistent service in accordance with company standards for quality, safety, and hospitality.
Essential Functions
- Greets guests in a friendly and professional manner and provides prompt customer service.
- Promotes special offers and encourages completion of online review.
- Utilize headset and/or tablet when assigned as drive-thru Cashier.
- Accurately enters food and beverage orders into the POS system.
- Processes cash and credit card transactions in accordance with company cash-handling procedures.
- Bags and prepares take-out orders and delivers food to guest tables as needed.
- Maintains a clean, organized, and well-stocked front counter area, including cups, lids, napkins, straws, and bags.
- Prepares and maintains beverage stations, including coffee, tea, lemonade, and horchata, to company standards.
- Maintains cleanliness of dining areas and beverage stations.
- Ensure patio area and restrooms are cleaned and maintained on a regular basis.
- Responds to guest questions or concerns and escalates issues to a supervisor when appropriate.
- Follows all food safety, sanitation, and HACCP procedures, including daily checks.
- Demonstrates pride in service, teamwork, and representing the brand.
- Performs other duties as assigned by the Supervisor or Manager.
Job Requirements
- Basic computer and POS system proficiency.
- Ability to accurately handle cash and credit card transactions.
- Strong verbal communication and customer service skills.
· Flexible availability, including nights, weekends, and holidays.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Ability to stand for extended periods of time.
- Ability to follow written and verbal instructions.
- Must obtain a Food Handler Certification within 30 days of hire.
- High School Diploma or equivalent preferred.
Key Competencies
- Guest Service Focus
- Accuracy & Attention to Detail
- Team Collaboration
- Reliability & Accountability
- Communication Skills
- Adaptability & Multitasking
- Safety & Compliance Awareness
- Brand Representation