<h3>Job Description</h3>
Job Description
ComResource is looking for a Corporate Analyst – Help Desk.
We need someone to assist in troubleshooting and supporting enterprise hardware, software, and device management across corporate and retail environments.
Responsibilities:
<ul>
<li>Troubleshoot Windows, Mac, Android, and iOS hardware/software issues</li>
<li>Image and deploy Mac and Windows laptops/desktops</li>
<li>Provide Active Directory 2nd-tier escalation support</li>
<li>Manage SCCM, Jamf, and AirWatch distribution systems</li>
<li>Support Microsoft Systems Management Server (SMS)</li>
<li>Support Microsoft InTune (Endpoint Manager)</li>
<li>Manage incidents through Jira Service Management</li>
</ul>
Essentials:
<ul>
<li>1–3 years desktop support experience</li>
<li>Experience with PC/Mac support in distributed environments</li>
<li>Experience with SCCM, JAMF, SMS, Microsoft InTune (Endpoint Manager)</li>
<li>Active Directory support experience</li>
<li>Experience with Jira Service Management</li>
</ul>
Desired:
<ul>
<li>Experience supporting retail store environments</li>
</ul>
Req ID: CG474619121

Corporate Analyst - Help Desk

Job Description