Job Description
Job DescriptionTop Required Skills & Years of Experience:
- Service Desk & IT/Desktop Support (2-5+ years of relevant experience)
- Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience)
- Strong communication and customer service skills
Other required Skills:
- Familiarity with ITSM/ticketing systems e.g. Cherwell
- Experience writing technical and user documentation
- Image and deploy PCs (2-5 years' experience)