Job Description
Job DescriptionAppleOne is currently seeking a motivated and professional Technical Support Representative in Arlington, VA.
This Position Features:
• Attractive company culture
• Well-known company
• Hours: M-F 8am to 5pm
• Pay rate: $21 to $25/hr. DOE
• Location: Arlington, VA 22203
• Duration: Temporary | Possible extensions
Responsibilities:
• Provide technical support via phone, email, and in-person.
• Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices.
• Set up and configure in-person and virtual meetings.
• Utilize ServiceNow ticketing system to log, track, and prioritize support requests.
• Install, configure, and maintain various software.
Qualifications:
• Relevant certifications, including Microsoft, Amazon, and CompTIA.
• Proficiency with ServiceNow and similar ticketing systems.
• Strong knowledge of Windows 10, Windows 11, Mac, Linux, and other operating systems.
• Strong knowledge of mobile devices, including Android and Apple.
Looking for candidates are always open to change and adaptable in any situation as well as being coachable and willing to learn.
Individuals with customer support and call center experience are highly encouraged to apply.
If you would excel in a position like this, please apply today for immediate consideration.
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8820
Company DescriptionThis company offers growth and a great group of people to work with.
Company Description
This company offers growth and a great group of people to work with.