Automotive Product Specialist - Boardwalk Honda
Job Description
Job Description
Overview
Boardwalk Honda, is part of Group 1 Automotive — a leader in automotive retail — is looking to add an Automotive Product Specialist to our team! This is an hourly paid position. As a Product Specialist, you are responsible for delivering comprehensive vehicle information during the sales and aftersales processes, including maintaining in-depth knowledge of Honda vehicles, addressing client inquiries, explaining vehicle features, and providing a high-quality client experience.
Boardwalk Honda was named one of 2025's Best Dealerships to Work For and is South Jersey's only Honda President's Award-winning dealership.
Responsibilities
- Maintain in-depth knowledge of the full Honda vehicle lineup — covering trims, features, technology, accessories, and Honda's competitive advantages in the market
- Provide comprehensive product support at every stage of the client journey, including product presentation, test drive, delivery/handover, and post-purchase follow-up
- Address client inquiries with accuracy and professionalism, explaining complex features in a clear, client-oriented way based on individual needs
- Support the aftersales process by helping clients understand service plans, warranties, and maintenance resources available through the dealership following their vehicle purchase
- Maintain consistent communication and collaboration with sales personnel and clients
- Actively listen to client needs, follow Group 1 Automotive's established procedures, and achieve client satisfaction objectives as set by management
- Uphold high ethical standards and maintain a professional appearance at all times
- Assist in other areas of the Sales department and perform additional administrative duties as assigned
Qualifications
- 1–2+ years of customer service experience
- High school diploma or equivalent
- Strong verbal communication and interpersonal skills
- Valid state driver's license with a clean driving record
- Professional appearance and an exceptional work ethic
- Energetic, positive, and client-focused attitude
Compensation: The pay for this position is $23.00-$26.00 an hour.
What We Offer:
- Flexible work schedule
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities
- Pinnacle Awards Program