Job Description
Job Role: Stockroom Controller
Reporting to: Store Manager
Location: ME+EM Stanford Shopping Center
Employment type: Full Time / Permanent
Classification: Non-Exempt
About us:
ME+EM London is one of the UK’s fastest-growing modern luxury fashion labels. As well as a successful global digital business, we have stores in London and Edinburgh, concessions in Harrods and Selfridges, and recently opened US stores in Manhattan, SoHo, East Hampton & Dallas.
At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.
Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.
About the Role:
The Stockroom Controller ensures the effective completion of deliveries, recalls, stock counts and stock takes. You are responsible for ensuring the stockroom environment is well organised, safe and easy to navigate. You are confident in working independently and support all back office admin duties.
Your Responsibilities:
- Be a brand representative at all times.
- Be responsible for off floor operational tasks.
- Be an expert in stock and till processes.
- Take pride in the upkeep of the stockroom, making sure that it is clear and easy for
- the team to navigate and communicating any changes within the stockroom
- organisation to the team.
- Ensure deliveries are unpacked, checked, labelled and placed correctly in the areas.
- Ensure existing products are accurately labelled and placed correctly in the areas.
- Manage the stock inventory and stock movement process.
- Attend all stock takes.
- Prioritise merch actions when necessary.
- Have a good understanding of the product range and style names.
- Prepare and steam the daily replenishment.
- Support on the shop floor if required.
- Ensure the stockroom meets Health & Safety compliance.
- Ensure stock is safely stored and broken ladders, stools, etc. are disposed of.
- Work alongside the Compliance and Training Coordinator.
- Embrace change and support the roll out of new systems.
- Strong communication skills.
- Communicate efficiently, to the store manager and the team, stock levels such as sell outs and low stock.
- Display high level of telephone etiquette when using the store phone.
- Ensure a professional tone is used when sending emails from the store email.
- Be a key contributor to store KPIs.
Employee Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.