Job Description
Job Description
Property Management Team Manager
Property Management Team Lead is responsible for leading a team that maintains clean, safe, and well-presented residential communities (Allen Edwin Homes). Core responsibilities include community cleanliness, routine and corrective maintenance, soil erosion and sediment control, and performing service work in support of the Production team on an as-needed basis.
During winter operations, the team is responsible for concrete blanket management and ground-heating activities in strict accordance with company winter quality standards and production schedules.
The team also functions as an extension of Copper Bay Homes (Rental Homes) maintenance operations, supporting exterior upkeep and community presentation. This includes lawn and landscape establishment and maintenance, community clean-ups, pressure washing, and general exterior maintenance. The team proactively identifies and communicates repair or maintenance needs to Copper Bay Homes service teams to ensure consistent quality and timely resolution.
Property Management Team Manager Responsibilities
The PM Team Manager is a field-based, working manager role responsible for leading daily operations while actively working alongside the team. This position requires hands-on involvement, coaching, and training of associates to ensure work is completed safely, on schedule, and in compliance with established quality standards.
Key Responsibilities
- Directly manage and support a nine-person field crew across three geographic regions: Kalamazoo, Grand Rapids, and Detroit.
- Lead by example by performing fieldwork as needed while supervising, training, and developing team members.
- Review, prioritize, and ensure timely completion of maintenance and service requests to avoid production delays and protect customer and tenant satisfaction.
- Oversee the maintenance and readiness of the vehicle fleet and capital equipment, ensuring all assets are mechanically sound, safe, and properly maintained.
- Manage monthly operating budgets and contribute to annual budget planning, maintaining strict cost control while meeting quality and performance expectations.
- Collaborate closely with Copper Bay Homes to ensure new-home landscaping is properly established and meets company standards within required timeframes.
- Coordinate with production scheduling teams to deliver winter concrete and ground-heating operations on time and within DPM team capacity.
- Recruit, onboard, and manage seasonal and temporary labor to support winter concrete operations.
- Build and maintain strong, collaborative working relationships with trade partners and internal stakeholders.
- Management of the contracts and bidding process for Copper Bay maintenance trades including lawn & landscape and snow removal working with HOA manager.
- Travel regularly throughout Michigan, Indiana, and Ohio to support regional operations (company vehicle provided).
Core Competencies
Communication
Demonstrates strong verbal, written, and presentation skills; communicates clearly with field staff, trade partners, and internal teams.
Teamwork
Works effectively with scheduling, production, trade partners, and regional teams in a multidisciplinary environment; able to bridge communication across functional areas.
Problem Solving
Understands and interprets construction and master schedules; possesses an aptitude for both conceptual and detailed construction estimating.
Self-Management
Exhibits professionalism, accountability, and the ability to operate effectively with minimal supervision in a dynamic field environment.
Planning & Organization
Applies strong administrative and organizational skills to plan, schedule, and execute work across all phases of projects.
Continuous Learning
Demonstrates a commitment to lifelong learning and continuous improvement, both personally and professionally.
Initiative & Business Acumen
Displays strong business judgment, operational awareness, and entrepreneurial drive to achieve performance goals and exceed client expectations.
General Employee Expectations (Allen Edwin Homes)
All employees are responsible and accountable for:
- Ability to multi-task and work independently
- Strong written and verbal communication skills
- Valid driver’s license and reliable transportation for daily travel
- Ability to walk residential communities and ungraded lots regularly
- Ability to climb stairs regularly and ladders occasionally
- Ability to crawl in crawl spaces occasionally
- Ability to lift up to 25 pounds without assistance
- Ability to perform in a fast-paced work environment
Character Expectations
- Truthfulness: Accurately reporting facts to build trust
- Responsibility: Understanding and fulfilling expectations
- Dependability: Honoring commitments, even when sacrifice is required
- Alertness: Maintaining awareness to respond effectively to changing conditions
- Initiative: Identifying and addressing needs proactively
Education & Experience
- Bachelor’s degree preferred (Construction Management, Architecture, Engineering, or related field)
- Background or working knowledge of landscape construction, horticulture, or lawn/landscape establishment
- Minimum of three (3) years of relevant experience
Company DescriptionAbout Us:
As a top 100 home builders, we’ve cultivated a team-oriented environment where collaboration and support contribute to the success and happiness of both our employees and the families we serve. After an exceptional 2025, we continue to grow and thrive, defying market trends and expanding annually since 2006. At Allen Edwin Homes, our greatest asset is our people. Our teams are built on trust, honesty, and passion and we look to hire confident, enthusiastic, and hardworking individuals that want an opportunity to grow their career and contribute to Allen Edwin Homes’ sustained growth.
Company Description
About Us:\nAs a top 100 home builders, we’ve cultivated a team-oriented environment where collaboration and support contribute to the success and happiness of both our employees and the families we serve. After an exceptional 2025, we continue to grow and thrive, defying market trends and expanding annually since 2006. At Allen Edwin Homes, our greatest asset is our people. Our teams are built on trust, honesty, and passion and we look to hire confident, enthusiastic, and hardworking individuals that want an opportunity to grow their career and contribute to Allen Edwin Homes’ sustained growth.