Housekeeping Supervisor

Job Description

Job Description

We are seeking a dynamic and experienced Supervisor to join our team and lead a diverse group of professionals in a fast-paced, multicultural environment. This role requires a strong leader who can supervise the team operations, ensure high-quality service delivery, and foster a collaborative and inclusive workplace culture. This position offers the opportunity to work with a vibrant team committed to excellence and innovation. If you are passionate about leadership, operational management, and thrive in challenging and rewarding environments, we encourage you to apply.

The successful candidate will possess excellent organizational skills, a proactive approach to problem-solving, and the ability to motivate team members. This role is essential for bridging communication gaps between front-line staff and management and enhancing productivity, making it integral to the success of our organization. Join us and contribute to a work environment that values diversity, integrity, and high standards of customer service. (Bilingual is a benefit to this position)

Compensation:

$20 - $20.50 hourly

Responsibilities:

• Staff Management: Assign workloads, and train new or existing team members on cleaning protocols.
• Quality Inspections: Routinely inspect guest rooms, corridors, and public areas to ensure they meet the hotel’s cleanliness and maintenance standards.
• Inventory Control: Monitor supplies, linens, and cleaning equipment. Reorder items when stock runs low to keep carts fully equipped.
• Guest Services: Address guest complaints or special requests (e.g., extra towels, specific room needs) in a professional and timely manner.
• Cross-Department Coordination: Communicate with the front desk regarding room statuses (dirty vs. inspected/ready) and the maintenance team for any facility repairs.
• Administrative Duties: Update room statuses in the hotel property management system (PMS), maintain attendance logs, and log lost-and-found items.

Qualifications:

• Experience: 1–3 years of housekeeping experience, with at least 1 year in a supervisory or leadership role.
• Physical Stamina: Ability to stand, walk, bend, and lift heavy items (such as linen bags) throughout a shift.
• Skills: Strong organizational, leadership, and conflict-resolution skills, plus a working knowledge of hotel PMS software.
• Attention to Detail: A critical eye for spotting missed details and enforcing sanitation and safety regulations.

About Company

At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work.

Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away.

Competitive Wages, Medical, Dental, Vision, 401(k), and Hilton Employee Discounts.

The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and/or local laws.