Job Description
Company Description Stanton Optical is a rapidly growing optical retail brand that has been offering exceptional customer service and a wide selection of stylish, affordable frames since opening its first store in Mishawaka, Indiana in 2007. The company focuses on providing value-driven eye care solutions, making quality eyewear accessible to a broad customer base. Stanton Optical emphasizes convenience for patients and customers by continually expanding its network of locations. Team members join a retail environment that values professionalism, friendly service, and growth opportunities as the brand reaches new communities.
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Role Description The Doctors Technician is a full-time, on-site role based in Asheville, NC, supporting eye care providers in delivering efficient and high-quality patient care. Day-to-day responsibilities include greeting patients, verifying and updating medical and vision information, and preparing patients for eye exams. The role involves performing pre-testing procedures, operating diagnostic equipment as directed, and accurately recording exam findings in practice systems. The Doctors Technician coordinates patient flow, assists with scheduling and follow-up appointments, and works closely with optometrists and optical staff to ensure a smooth clinic experience. This role requires a strong focus on patient communication, attention to detail, adherence to clinical protocols, and collaboration within a fast-paced retail clinic setting.
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Qualifications
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- Experience in patient-facing or customer service roles, preferably in healthcare or optical retail, with strong interpersonal and communication skills.
- Ability to learn and operate diagnostic and clinical equipment, follow exam protocols, and accurately document patient information in electronic systems.
- Strong organizational skills, attention to detail, and the ability to manage patient flow and multitask in a busy clinic environment.
- Basic computer literacy and comfort with scheduling software or electronic health records.
- Demonstrated professionalism, reliability, and commitment to delivering a positive patient experience.
- High school diploma or equivalent required; prior experience as a medical or optical technician is preferred but not mandatory.
- Willingness to receive on-the-job training, follow safety and infection control guidelines, and comply with all company policies and procedures.
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