Join Our Team - Front Desk Supervisor - Holiday Inn Express, Middletown, RI

Job Description

Job Description

Join our team as our new Front Desk Supervisor at the Holiday Inn Express in Middletown, RI!

At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship.

The Front Desk Supervisor (FDS) is responsible for the success of the front desk, ensuring outstanding guest satisfaction. The FDS assists in all areas of the hotel to achieve and maintain Holiday Inn Express, and Lafrance Hospitality standards.

Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.

Pay: $19 Per Hour

Schedule: Available both AM & PM shifts, FULL TIME

Responsibilities:

• Works to achieve a friendly atmosphere for fellow associates and hotel guests
• Displays exemplary performance as an example for the staff to emulate
• Performs training and revenue management strategies with the staff
• Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
• Produces accurate financial reports on time
• Ensures that policy and procedure are followed and administered consistently
• Understands local health and safety codes
• Is knowledgeable about all brand standards
• Maintains a positive, cooperative work environment between personnel and management

Keywords: customer service, receptionist, administrative, front desk, hotel front desk, front desk agent

Requirements

• * Minimum 1-2 years hotel front desk experience required *
• Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
• Excellent communication skills, both written and oral, to communicate with guests, potential guests, and fellow employees
• Comfortable with hotel computer reservation systems
• Ability to teach adult learners
• Available to work a flexible schedule ( Nights & weekends )

Benefits

• Full Time Benefits; Health, Dental & Vision Ins, PTO, 401k Matching
• Parental Leave
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training