MLS & Commercial Director

Job Description

Job Description

At Flex HR we are partnering with an exciting Real Estate client for a new role, check it out!

MLS & Commercial Director

Who We Are & What We Do:

The Memphis Area Association of REALTORS® (MAAR) is one of Tennessee's largest local REALTOR® associations, encompassing Shelby, Fayette, Tipton, Hardin,Hardemanand McNairy Counties. MAAR's focus is serving and representing real estate professionals as well as providing real estate information to the public. We have a mission to work in cooperation with REALTORS® to create a favorable environment for real estate commerce through legislative advocacy, standards enforcement, database management,communicationand professional development.

WhatWe’reLooking For:

We are in search of a dynamic professionalto serveas theMLS &CommercialDirector, responsible for leading a high-performing team, managing MLS operations, and driving technological innovation. This role is ideal for someone with strong organizational skills, a passion for technology, and the ability to effectively manage both people and systems. The ideal candidate thrives in a collaborative environment and can engage with vendors, committees, and leadership to ensure seamless operations.

What Your Day Looks Like:

Team Leadership

• Supervise the MLS and MAARdata support teams, ensuring top-notch service.

• Ability to create, interpret, and communicate MLS policy.

• Act as a backup for MLS and data support inquiries as needed.

• Collaborate across departments to improve processes and efficiency.

• Communicate initiatives andstrategieswith leadership to foster a cohesive work environment.

• Communicate policies and technology to our members and subscribers with strong understanding and knowledge.

System Oversight & Enhancement

• Manage system updates, enhancements, and administration.

• Act as the primary contact with vendors for technology-related matters.

• Monitor and address system bugs, ensuringtimelyresolution and updates.

Vendor and Partner Management

• Maintain strong relationships with key technology vendors.

• Serve as the primary liaison for vendor communications and support issues.

Technology Integration

• Optimizeinternal office processes through technology solutions.

• Manage data exports and system integrations in alignment with policies.

Commercial Outreach

• Identifyand implement commercial strategies to enhancethe userexperience with commercial information exchange.

• Oversee and direct staff liaison for the commercial council.

• Oversee the planning and execution of engaging member events in partnership with the commercial alliance.

Required Skills:

• Proven leadership experience in team and technical system management.

• Strong communicationskills tofacilitatecollaboration across departments.

• Advanced technical abilities, including MLS system administration.

• Excellent problem-solving and organizational skills to manage complex projects and vendor relationships.

• Ability to work closely with executive leadership to align strategies and priorities.

• Up to 25% travel – including national conferences.

Preferred Skills:

• Familiarity with MLS systems and related technologies.

• Experience working with real estate technology vendors and understanding industry trends.