Job Description
Job Description
Provide excellent customer service, operate the cash register, maintain store cleanliness, and ensure a safe and welcoming environment for customers. Supports daily convenience store and fuel station operations while promoting sales and customer satisfaction.
Key Responsibilities
- Greet customers in a friendly and professional manner.
- Process cash, credit card, and other payment transactions accurately.
- Assist customers with fuel purchases, store products, and general inquiries.
- Stock shelves, coolers, and displays to ensure products are available and organized.
- Monitor inventory levels and notify management of low-stock items.
- Maintain cleanliness of the sales floor, restrooms, fuel pumps, and exterior areas.
- Prepare and serve food and beverage items according to company standards, if applicable.
- Verify age requirements for tobacco, alcohol, and other restricted products.
- Follow all safety, security, and loss prevention procedures.
- Handle customer complaints and resolve issues professionally.
- Perform opening, closing, and shift-change procedures.
- Support promotional activities and upsell products when appropriate.
- Ensure compliance with company policies and local regulations.
Qualifications
- High school diploma or equivalent preferred.
- Previous retail, convenience store, or customer service experience preferred.
- Strong communication and interpersonal skills.
- Basic math and cash-handling abilities.
- Ability to work flexible schedules, including evenings, weekends, and holidays.
- Ability to stand for extended periods and lift up to 25–50 pounds.
- Reliable, punctual, and customer-focused.
Skills & Competencies
- Customer service excellence
- Cash handling and point-of-sale (POS) systems
- Attention to detail
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Inventory management
- Safety and compliance awareness
\nCompany Description
EXXON ON THE RUN
Company Description
EXXON ON THE RUN