Job Description
Job Description
Outdoor Cleaners/ Cleaning Ambassadors are responsible for providing a visible presence forassigned areas in San Francisco and serve as goodwill ambassadors while completing tasks to keep the District clean, safe and friendly. Cleaning Ambassadors are instrumental in reporting conditions adversely affecting the District and taking action to correct conditions observed. Cleaning Ambassadors are expected to engage pedestrians and provide information, directions and assistance to downtown residents, workers and visitors.
Outdoor Cleaning Ambassadors assist various agencies in communicating unwanted behavior and activity related to quality of life infractions. They report observations and activities to local law enforcement and interact with social service agencies and organizations. They are required to interact with and provide assistance with those in need, to include homeless individuals.
At the direction of the Streetplus local account program manager, Outdoor Cleaning Ambassadors may be required to assist with other duties as necessary.
BASIC RESPONSIBILITIES
1. Pick up trash, such as newspapers, bottles, cans and other small debris and notify the supervisor or manager of spills and large debris or areas needing attention.
2. Provide visible presence, while wearing the authorized uniform, within the boundaries of the District and within your assigned Zone with the primary emphasis to deter unwanted behavior.
3. Provide hospitality services by interacting with pedestrians in a polite and professional manner, offering assistance, information and directions.
4. Identify, report and correct conditions that adversely impact the District or those working, living and visiting.
5. Record the time, location and nature of activities that are unusual, suspicious or illegal and report to appropriate agency and supervisor or manager.
6. Have knowledge of local ordinances related to quality of life, to include public intoxication, public urination, open container, loitering, trespassing, panhandling and other similar incidents adversely affecting the District.
7. Interact with homeless persons and educate them on available resources.
9. Other duties, such as cleaning, as assigned by the supervisor or manager.
OTHER REQUIREMENTS
1. Operate mechanical equipment to clean the District
2. Lift 25 pounds of trash or other material and dump into trash can or bed of truck.
3. Work outdoors and effectively carry out duties in extreme heat or cold conditions with variations in weather.
4. Sit, stand, and walk for extended period of time and walk several miles during a shift, usually eight hours.
5. See at near and far distances; corrective lenses acceptable
6. Read, write, speak and understand the English language
7. Follow instructions and retain information
8. Speak clearly and communicate effectively
9. Exercise self-control when dealing with distraught, disturbed, disabled, irate, and intoxicated individuals.
10. Make sound decisions and use good judgment.
11. Handle stressful situations in a reasonable manner.
12. Remain alert and vigilant to detect and respond to situations, as necessary.
MINIMUM QUALIFICATIONS
At least 18 years of age
High school diploma or GED certificate
At least one year of our door cleaning experience.