Job Description
Job Description
We are looking for a detail-oriented and collaborative WISA/WISA Tech to support our benefits counseling team. In this role, you will work directly under the guidance of a Certified WISA/benefits counselor. This is a critical "behind-the-scenes" role that ensures our clients and referral sources receive accurate, high-quality benefit reports.
Primary Responsibilities:
- Draft comprehensive reports in approved formats for clients and referral sources.
- Clearly explain how earned income affects Social Security cash payments and medical benefits (Medicaid/Medicare).
- Maintain proactive communication with WISAs regarding report status, data needs, and formatting requirements.
- Assist WISA team as they work with clients to implement work incentives, to maximize their financial independence as they enter or return to the workforce.
Qualifications:
- Communication: Strong writing skills for professional reporting and the ability to collaborate effectively.
- Resourcefulness: Comfort using technical databases and seeking mentorship for complex cases.
- Knowledge: A foundational understanding of Social Security work incentives and disability benefits (preferred)
Education:
- Bachelor’s degree in a related field, Associate’s degree (or equivalent credits) in a related field plus 2 years of experience, or a high school diploma and 5 years of related experience.
- WISA certification through Cornell University or VCU-WIPA and Community Partner certification preferred but not required