Job Description
Job Description
Dark Wolf Solutions is seeking a Junior Engineer to join our team. The Junior Engineer role provides Public Key Encryption/Infrastructure (PKE/I) Certificate Issuance Infrastructure Management in accordance with the Defense Information Systems Agency (DISA) Joint Service Provider (JSP). The team shall provide engineering and policy support, including the Microsoft Domain joined end-user workstations, laptops, and tablets. The overall objective of DISA JSP Identity Assurance (IDA) Support Services is to provision identity verification and issuance of strong credentials (e.g., name, DoD ID number) for access to DoD protected online resources leveraging the DoD Public Key Certificates. DISA JSP IDA provides responsive and high-quality IDA services to JSP, Office of the Secretary of Defense (OSD), Chairman of the Joint Chiefs of Staff (CJCS), Joint Staff (JS), Department of the Army (DA), Pentagon Force Protection Agency (PFPA), Washington Headquarters Services (WHS), and other external customers to meet their mission and business requirements.
Responsibilities include, but are not limited to:
- Provide Tier III and Tier IV support to include platform services, solutions engineering and testing, identity and endpoint security, risk management, and field services.
- Provide technical assistance for IDA related deployments, including planning, engineering, testing, troubleshooting, and also installation work, including the distribution of software to workstations and servers.
- Assist and coordinate with the network operation staff to ensure that patch levels are current, and that Assured Compliance Assessment Solution (ACAS) and Secure Technical Implementation Guide (STIG) compliance is maintained.
- Outstanding customer support and knowledge transfer.
- Test and evaluation of new Common Access Card (CAC) and middleware releases, updates, and patches.
- Resolve application bugs and defects and submitting new functional requirements.
- System Administrator and User documentation and guides.
- Assistance with integration of PKI and related IDA technologies into current and future systems.
- Review of and assistance with proposed engineering changes and upgrades.
- Representation at DoD IDA meetings and working groups.
- Provide deployment, operation, maintenance assessment & authorization, and life cycle planning support.
- Manage, track, and support the development of the SharePoint SIPRNet Token Request Portal detailing the RA services provided.
- provide IDA support services during COOP events.
- Maintain a Sharepoint repository for all information related to the program.
- Create and maintain the policy associated with the ECA Only Locally Trusted (OLT) Public Key Infrastructure (PKI). Ensure the policy includes DoD Certificate Policy (CP), Certification Practice Statement (CPS), Certificate Profiles, and other supporting policy documents and approvals.
- Perform annual compliance audits of the root and issuing Certification Authorities (CAs) to ensure compliant operations of the roots and issuing CAs.
- Operate and maintain the root CAs. Operate and maintain in accordance with the applicable CP and CPS. The operation responsibilities include the creation and publication of Certificate Revocation Lists (CRLs) and Subordinate (Issuing) CA signing ceremonies.
Required Qualifications:
- 5 years experience in Information Assurance / Cybersecurity
- 5 years experience in technical positions focusing primarily on DoD or Federal PKI or PKE
- 5 years requirement identified can be concurrent and/or overlapping
- Experience in the DoD or Federal agencies dealing with the technical aspects of enabling strong authentication and robust logical access control through the use of public key cryptography and related technologies.
- History of installing, configuring, and troubleshooting IDA related products, conducting hands-on evaluation and testing of IDA related technologies, and dealing with vendors to resolve technical issues.
- Good communication and interpersonal skills
- Ability to follow policies and procedures
- Ability to communicate information and ideas so others will understand, as well as the ability to respond clearly to questions
- Aptitude to address negative situations and resolve them in a positive manner.
- Excellent team skills, must be thorough, must have excellent communications skills
- Demonstrate initiative and be results oriented with flexibility and tenacity
- Demonstrate the ability to continuously adjust priorities to reflect changing circumstances
- Ability to work in a dynamic cross-organizational team environment
- Strong dedication to provide quality customer service
- Effective problem-solving skills and inherent decision-making ability
- Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue
- Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager
- Must have IAT II Certification (Security +)
- B.A. or B.S. Information Security, Computer Science or related discipline
- US Citizenship and an active Secret Security Clearance
Work Environment:
- General office environment. Work is generally sedentary in nature but may require movement about the office for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
- Contractor site with 0-10% travel possible
- Possible off-hours work to support releases and outages
- Occasional movement of small articles up to 10lbs
- Must be able to remain in a stationary position 50% of the time
- Continually operates a computer and other office productivity machinery
- Occasionally required to move self in different positions to accomplish tasks in various environment including tight and confined spaces
- Continually required to communicate information and ideas so others will understand
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.