Legal Receptionist

Job Description

Job DescriptionThe legal receptionist serves as the front-line representative of our prestigious law firm, providing exceptional customer service and administrative support. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle a fast-paced work environment. Essential qualifications include a proven track record in Accounts Receivable within a Law Office setting is required. This position plays a crucial role in creating a positive first impression for clients, visitors, and callers.

Responsibilities

Front Desk Management:

· Greet clients and visitors in a professional and courteous manner. · Manage the reception area to ensure it is tidy and presentable. · Answer incoming calls and direct them to the appropriate person or department. · Assist with side projects from attorneys, paralegals, and marketing.

Accounts Receivable:

· Experience with Accounts Receivable and Collection for Family Law

Client Interaction:

· Assist clients with general inquiries and provide basic information about the firm's services.

Administrative Support:

· Provide administrative support to attorneys and legal staff as needed. · Coordinate meetings, conferences, and appointments.

Document Handling:

· Receive, sort, and distribute mail and packages. · Assist in preparing and organizing legal documents.

Communication:

· Effectively communicate with internal staff and external clients to relay messages and information.· Manage email correspondence and ensure timely responses.

Technology Proficiency:

· Utilize office equipment and technology, including phone systems, computer software, and document management systems.

Confidentiality:

· Maintain strict confidentiality regarding client information and internal matters.

Problem Resolution:

· Address and resolve issues or conflicts that may arise at the front desk. · Escalate complex matters to the appropriate personnel.

Qualifications:

· High school diploma or equivalent; additional education or certification in office management is a plus. · Law Office experience with Accounts Receivable (Required)· Proven experience as a receptionist or in a similar role, preferably in a legal setting. · Excellent interpersonal and communication skills. · Proficient in Microsoft Office Suite (Word, Excel, Outlook). · Ability to handle multiple tasks and calls simultaneously and adapt to changing priorities. · Strong organizational skills and attention to detail. · Professional appearance and demeanor.

Working Conditions

· Full-time position with regular office hours. · Occasional overtime may be required based on business needs. · Fast-paced and dynamic work environment.

Benefits

· 10 paid legal holidays a year· 3% 401(k) matching after a year.

· One week of paid vacation after a year.

· Five paid sick days per year.

· Firm contribution to medical, dental, and vision.