Service Desk Technicians (Tier I)
Blue Rose Consulting Group, Inc.
Washington, DC, USA
6/14/2022
Technology
Full Time
Job Description
Job Description
Service Desk Technicians (Tier I)
- 2+ years IT help desk/service desk experience
- Proficiency with ticketing systems (ServiceNow preferred)
- Strong customer service and communication skills
- Experience with incident triage and escalation procedures
- Secret clearance
?? This position is in anticipation of contract award and is contingent upon successful contract award. Applicants will be contacted regarding employment opportunities upon award notification.