Search

Maintenance Support Assistant

Omaha Housing Authority
locationOmaha, NE, USA
PublishedPublished: 6/14/2022
Real Estate
Full Time

Job Description

Job Description

Job Posting Title

Maintenance Support Assistant

Job Description

Join Our Team at the Omaha Housing Authority!

Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? The Omaha Housing Authority (OHA) is looking for an experienced Senior Accountant to provide expertise and leadership to our Finance Team and help us fulfill our mission of providing safe and affordable housing.

About Us

Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing.

Our Core Values

  • Teamwork: We work together to achieve our goals.
  • Welcoming: We create a supportive and inclusive environment.
  • Actively Listen: We focus, clarify, and communicate next steps.
  • Diverse, Inclusive & Equitable: We embrace all identities and backgrounds.
  • Exceptional: We strive for excellence in all we do.
  • Self-Care: We believe in the well-being of our team and ourselves.
  • Share Power: We empower each other and our community.
  • De-Escalation: We manage conflicts calmly and effectively.
  • Team Spirit: We work together to achieve our goals.

Why Work with Us?

We offer a comprehensive benefits package that includes:

  • 17 paid holidays, including your birthday, a floating holiday, and a self-care day
  • 12 days of vacation and 12 days of sick leave per year
  • Medical, dental, and vision benefits start the 1st of the month following date of hire
  • Life Insurance, Health & Dependent Care FSA, Allstate Voluntary Insurance, and Pet Insurance
  • 401(a) retirement plan with a 5.5% match and 457 compensation plan

Salary Range

$17.53 - $23.67

Job Function:

The Maintenance Support Assistant provides administrative support and customer service related to maintenance and property management. Responsibilities include monitoring and processing maintenance work orders and expenses, performing general inspections, assisting with cleaning of shops, offices, and apartments in preparation for rental, and submitting appropriate reports.

Essential Functions:

Answer phones, direct calls, and assist residents at the property location.

Process correspondence, reports, and other materials for the Maintenance Manager.

Develop and maintain property file/records systems, including uploading and maintaining SharePoint files for inspections and certifications.

Assist with work order and purchase order creation, closure, organization, and data entry.

Assist with reviewing budget reports, vacancy and month-end reports, and work order productivity reports for HUD submissions and Housing Operations Scorecards.

Assist with scheduling and coordinating vendors with the Maintenance Manager.

Assist with tracking equipment stock and ordering new supplies as necessary; assist with creating/approving purchase orders, ensuring goods are received, and documenting invoices/receipts.

Maintain confidentiality of tenant information, files, and correspondence in accordance with OHA policies.

Understand and communicate OHA policies and procedures, including admissions and continued occupancy policies, to applicants, residents, and visitors.

Prepare necessary information for meetings with maintenance staff and residents.

Schedule meetings for Housing Operations staff with applicants, residents, or other departments as applicable.

Additional Responsibilities:

Respond to telephone and email inquiries concerning properties as needed.

Assist with special projects as assigned.

Occasionally work evenings and weekends, especially during emergencies.

Assist in other areas of Housing Operations as directed.

Perform other duties as required or assigned.

Qualifications:

High school diploma required; Associate’s Degree in a related field preferred.

1–2 years of office experience, including administrative and customer service experience.

Excellent computer skills required.

Thorough knowledge of business English, spelling, and punctuation.

Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

Ability to understand and follow oral and written instructions.

Valid driver’s license with a good driving record; must be insurable under the OHA auto insurance policy.

Ability to establish and maintain effective working relationships with residents, co-workers, consultants, and contractors, and to communicate effectively with people from diverse socio-economic backgrounds.

Working Conditions:

Work is performed in an office setting amid normal conditions of dust, odors, fumes, and noises and involves considerable public contact.

Abilities:

Ability to sit, stand, and walk up to 100% of the time; and reach stoop, squat, push, pull, and type up to 25% of the time.

Ability to move objects weighing up to ten (10) pounds up to 33% of the time.

The noise level in the work environment is usually moderate.

Equipment Operation:

Any one position may not use all the tools and equipment listed nor do the listed examples comprise all the tools and equipment that may be used in positions allocated to this classification)

Computer

Telephone

Copier

Calculator

Facsimile Machine

OHA is Committed to Equal Opportunity

Omaha Housing Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristics protected by federal, state or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities.

Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...