Job Description
Job DescriptionSalary: $80k - $90k
About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every persons life impacted by cleft lip and palate. We train and support doctors and medical professionals to provide beneficiaries with free, life-changing, comprehensive cleft treatment. Our sustainable model has allowed us to support 2+ million surgeries in 90+ countries, and were just getting started. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team consists of creative, highly motivated individuals working to make a positive impact.
The Data Analyst will report to the VP of Information Systems & Technology and work closely with the Data Governance Committee (DGC) to support data governance initiatives across the organization. This hybrid role will liaise with all departments to support data cataloging/mapping, business intelligence (BI) & analytics, and AI initiatives.
Reports To:SVP, Information Systems and Technology
Responsibilities:
Strategy & Planning
- Designed and executed data queries to support business user needs.
- Work with data owners and department managers to develop data models and protocols for enterprise data mining.
- Assist in the development and enforcement of data management policies and procedures.
- Identify research questions, analyze data, and communicate results to stakeholders.
- Support the Data Governance Committees (DGC) initiatives, including data privacy, compliance, and AI governance.
Operational Management
- Collaborate with application development staff to manage and optimize data queries.
- Support and maintain data cataloging and mapping tools across all departments.
- Develop and implement BI & analytics solutions that enhance data-driven decision-making.
- Ensure quality assurance best practices for data analysis across the organization.
- Create and maintain metadata inventories and standardized data definitions.
- Work with AI initiatives to ensure data is used effectively and ethically.
- Monitor and improve data management system performance and efficiency.
- Provide guidance and training to end-users on best practices for data management tools.
- Collaborate with legal, data, and technology teams to ensure data integrity, security, and compliance with global data regulations.
Position Requirements:
Formal Education & Certification
- Bachelors degree in Computer Science, Data Science, Statistics, Information Systems, or a related field.
- Relevant certifications in data analytics, business intelligence, or data governance (preferred).
Knowledge & Experience
- Strong understanding of data models, structures, theories, and governance principles.
- Experience with data cataloging and mapping tools.
- Proficiency in BI & analytics platforms such as Domo, Power BI, Qlik Sense, or Looker.
- Hands-on experience with relational databases and SQL.
- Familiarity with data preparation, processing, classification, and forecasting.
- Understanding of AI applications in data analytics and governance.
- Experience working on inter-departmental projects and liaising with various stakeholders.
- Knowledge of data privacy and compliance frameworks (GDPR, CCPA, LGPD, etc.).
Personal Attributes
- Strong written and verbal communication skills.
- Ability to translate complex data insights into actionable business recommendations.
- Self-motivated with keen attention to detail and problem-solving abilities.
- Ability to prioritize and execute tasks in a fast-paced, high-pressure environment.
- Team-oriented with a strong customer service mindset.
- Ability to conduct research and implement best practices in data management.
Work Conditions
- Hybrid work environment (mix of remote and in-office work as needed).
- Ability to work occasional non-standard hours based on project needs.
- Extended periods of sitting and use of computer equipment.
Compensation Range:
$80,000 to $90,000 per year
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.
Application Information:
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, [a writing sample-an existing example of your writing; no need to create something new], and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
Join us and help change the world one smile at a time!