Field Service Technicians- Water License

Job Description

Job DescriptionPOSITION SUMMARY:

Operate heavy equipment and supervise a field crew to effectively complete operational tasks, ensuring the maintenance and functionality of water, sanitary sewer, and drainage systems. Lead the team in performing essential repairs, installations, and inspections, while ensuring safety, efficiency, and compliance with regulatory standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Instruct and supervise the maintenance and repair crew, providing clear guidance on tasks, procedures, and safety protocols.
• Operate excavating equipment as needed to support field functions such as digging, trenching, and site preparation.
• Regrade ditches to the correct grade and profile, ensuring proper drainage flow and system functionality. Use appropriate equipment and techniques to achieve the required slope and alignment and regrass.
• Make repairs to the Storm Sewer and Sanitary Sewer systems, addressing issues such as blockages, leaks, or damaged infrastructure.
• Perform televising (TV) inspections of sanitary sewer house lines as part of customer service.
• Conduct inspections of the storm sewer system as needed, assessing the condition and functionality of pipes, inlets, and other components.
• Assist with water taps during periods of higher-than-normal request.
• Be available for “On-Call” duty after hours as scheduled on the “On-Call” calendar, responding promptly to emergency situations or urgent requests.
• Work service orders daily, performing necessary tasks and troubleshooting to resolve issues in a timely and efficient manner. This includes handling on-site installations, repairs, or adjustments as required.
• Handle various service calls, responding promptly to customer inquiries or service requests, i.e. storm sewer stoppages, sanitary sewer line backups, etc.
• Perform flushing of water lines as necessary to maintain water quality and ensure proper system flow.
• Make accurate entries on work orders to account for supplies used and the crew’s time spent on tasks.
• Repair main water lines and service leaks as needed, identifying and addressing issues such as leaks, breaks, or damage.
• Call-in locates (One Call system)
• Locate MUD’s water and sewer lines.

CORE COMPETENCIES

• Organizational Agility – Knowledge about how WWA works; understands and appreciates the origin and reasoning behind key policies, practices, and procedures; understands the culture of the organization; knows how to get things done in a manner that compliments the WWA’s policies, practices, and culture.
• Drive for Results – Pursues everything with energy, drive and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; steadfastly pushes self and others for results.
• Teamwork and Cooperation – Ability to effectively work as an active and contributing member of a team to complete assignments and achieve goals; actively seeks ways to support other team members and promotes cooperation.

CERTIFICATIONS & LICENSES:

• Texas Driver’s License with Insurable Driving Record - Required
• OSHA 30 Hour General Industry Certification - Required
• TCEQ License – Water - Class C Distribution - Required
• TCEQ License – Wastewater – Collection Class II - Required
• Applicable Equipment Certifications Preferred